Customer Ratings & Reviews

I like the washer. It was a bit of a learning process when I first got it. It has a very strong spin cycle with turbo wash on. That’s usually a good thing but it shredded quite a few cloth diapers at the lowest spin setting before I figured things out.

Delivery was early. The install was done well and efficiently. I was given a tutorial on how to use the machine and really appreciated how friendly and easy going the delivery gentlemen were. After using it for awhile I'm very happy with how it performs.

Replaced my 15-year-old LG washer with this one. Great features for the price.

Great washing machine. Easy to use and fast cycles. The spin cycle eliminates a great deal of water from the load, so I have noticed my clothes need less time to dry in the dryer. Bonus!

Happy so far hoping it lasts at least 12 years without any problems

Great product. Super quiet! Easy to use. Sharp look

Very efficient unit. No noisy. Clothes come out clean even on short programs

This replaced my 15 year old LG washer. I like the machine. Different settings make for cleaner laundry. The only reason I did not give it 5 stars is because the door catch where the door closes and locks into the body of the washer is plastic. To me, it seems they went cheap on this item and may not stand up to the rigors of the door opening and closing. I do like the wifi connectability. I know, I thought the same thing. WHY? Well, being connected, it reminded me after 30 washes, to clean the drum. My old machine failed because of deteriorating bearings because of soap buildup. If this helps keep this machine running for 5 extra years, it's a good feature to have.

Great service from in store purchase through delivery

This product works well. I like it's sleek style and selection of washing choices. I would definitely recommend.

I have had this washer a few weeks now and I cannot believe how much LG has improved this unit. I had an older model from 2008. It finally reached a point that I could not easily repair it affordably. So I bought this newer model based on reviews. Well, I am not disappointed. It is SO much quieter than the older unit even before it turned into a freight train. This one is quiet, calm, and it works great. I have not tried the wifi feature yet, but I will need to. I can no longer hear when it is done with a load of laundry :) It was pretty much plug and play in that it worked very similar to the older model controls-wise. This one has more features that I will explore further, but it took no time to get laundry going again. The guys that came out and installed were great. They were quick and verified everything before they started. Excellent job Best Buy.

Great washer, we love it. Insallers were awesome too

Quiet operation and does a great job cleaning large and small loads Remember to use less soap than usual (about 3 tablespoons) for the best results.

The machine works effortlessly. I am impressed with how quiet it runs. The controls are positive and easy to understand. The tub is larger than my old machine. This makes it a little more difficult to bend down and reach the back when unloading. I am 6’02” and shorter persons may not have this minor inconvenience.

Very good washer machine for a decent price. It is huge so it can fit a big load. I have a king size bed so I wash my heavy blanket and it fits. Many programs are available. Ot has an option where you can turn it on through wjfi or your phone but i didnt use that option yet so i don't know how it works.

It's a very nice washer, and goes well with the pedestal washer we got with it. Like any front loader, it's best to keep door open a little so the moisture doesn't create mildew and such. The download option is pretty cool, wish it allowed more than one at a time. The spin cycle is ridiculously fast. There was hardly a drop in the clothes.

In a span of 3 months I had a GE, a Samsung and this LG model. The GE didnt seem very solid and was hard to get the clothes out. The Samsung just didnt get the clothes clean... THIS LG is AWESOME. My clothes are coming out clean and well rinsed. Very solid machine, high quality

Really impressed with this washer. Really does a load of laundry in 30min instead of my old LG that would take 1 hr for the same load. This washer is quite a bit quieter as well.

Fairly simple to use. I do recommend reading the instructions.

Really enjoying, lots of features, so many that I haven’t even used them all yet. It is quick, efficient and works well. Would buy again.