Customer Ratings & Reviews

I am so impressed with this machine. It is so quiet, so fast and beats my old machine by miles. Love it!

Replaced a 10 year old Samsung, and like LG much better. More intuitive controls, quieter and does not vibrate and "walk" all over the floor. Plenty of options, like the allergy setting as we are in desert with lots of allergens.

Very happy with the product so far - about a month of daily multiple loads. Easy to use and understand and connect with app. I am connecting everything LG with the app. Love the app functionality. The delivery team damaged my floor while delivering if but BB's customer support took care of it by reimbursing me the amount the contractor charged. It was a hassle for sure but at least with they didnt argue with me and paid up immediately.

Washer is quiet. Very effective cleaning. Only a few wash loads but happy with results. Very good on water usage. Had an agitator model before.

I've had my washer for a month and love that it runs quiet. Also, my laundry comes out clean, so I don't have any complains.

This was the best washer and dryer we've ever had.

First front-load we've ever owned and it's a great washer thus far. Handles tough stains, is silent, and doesn't use a lot of water. Huge upgrade from our previous top-loader. Alerts me on the phone when the load is done which saves a lot of time.

The machine is great, and I would have given it 5 stars except that the Wi-Fi connection does not work properly. I have called LG several times, and the only way to get it to connect is to unplug the machine, plug it back in, sign out of then back into the ThinQ app. Deleting and reinstalling the ThinQ app does nothing. I also have the matching dryer and the Wi-Fi connection with that machine works perfectly. Apparently other customers have similar problems with the Wi-Fi connection on this washer model.

This purchase was to replace a 5 year old LG washer model that looks identical to the new washer except for color. The old washer was still working with no repairs. I decided to replace both LG washer and dryer, due to old LG dryer requiring a second $600 repair.

Great machine. Very pleased with the purchase! LG has been great with our household machines!

Ive had this washing machine for a few weeks and it is very fast and quiet. Gets almost all the water out of the clothes so it saves energy on drying.

This washer is incredible, It has a great performance. It is the best washer I ever purchase. I will recommend it to my family and friends.

Item fits with the stack able dryer we bought at Best Buy years ago. this model is faster than one we had, quieter than the previous washer

Works great. Set up not too complicated. Need to buy hoses separately for installation. Not the reservoir model.

Great replacement for our 19 yo LG washer. The additional options are interesting.

It does what it's supposed to do and so far we ain't have any issues. The capacity works for our family and there are plenty of wash options without going overboard

First, our salesperson (Joanna) was great. She really knows her appliances... took us right to what we needed. Love this washer. It is very Quiet and quick!! So many settings for whatever your laundry desires. We are very pleased and Best But got it here quickly.

We bought this LG dryer to replace our prior one. This one is a smart appliance so it works through an app as well as Alexa. With all of the cycles it has online there really is a cycle for everything. It works faster than our old one and cleans very well. One drawback on this one is that you cannot program a favorite cycle. We used to have a special one for sensitive clothes. However there are a lot of programs and it seems to be covered (also have others like gym cloths and baby clothes) The other drawback is that if you want to start it remotely, you have to turn it on and hold a button for a remote start so if you don’t remember to do that, the smart app will not help you. Notifications on the app that the washer is done also very helpful.

These are nice because theyre stackable, which creates extra space for your laundry room.

It always smells fresh! I've never been able to say that about a washing machine. Beyond that, the allergene cycle is incredible if you have allergies/asthma. I purchased it as a replacement for a relatively new unit from a popular electronics manufacturer. They're not even on the same level. This product cleans on a much deeper level without damaging fabric. Totally impressed!