Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Needed a new one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LGs are great! These are replacing our old set. Installation was great too!
I would recommend this to a friendDo not have Best Buy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer seems to be a good washer, it’s quiet and washes clothes well. But DO NOT have Best Buy install appliances, the guys that came to install the washer literally threw it in the spot and connected it and left. They didn’t level the washer and made a mess with the water connecting it. When I turned on the washer it was jumping around because it was not level. I contacted Best Buy and tried to have them come back to install it correctly but customer support said they couldn’t have anyone out till 3 weeks. So I paid another company to come out the next day and install it correctly.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Washer (WM4000HBA) model. It’s great to hear that the unit itself is quiet and washes well, and we recognize how important proper installation is for smooth operation.
One helpful step is to confirm the washer is level on all four corners by adjusting the leveling feet until the unit does not rock when gently pushed. Running a test cycle without laundry can also help verify whether the drum remains stable after adjustments. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-level-an-lg-front-load-washing-machine--1337722869465 and https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy
- Pros mentioned:Ease of use
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is easy to use and load capacity is more and adequate.
I would recommend this to a friend - Pros mentioned:Ease of use
LG front load washer with steam option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG washer. It’s easy to operate. The short cycle with extra rinse saves water and keeps my tub clean
I would recommend this to a friend awesome washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good! the machine has been working perfectly since day 1 and has made doing laundry a lot less annoying.
I would recommend this to a friendSuper Slick!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes have been coming out so clean and fresh, I highly recommend this washer.
I would recommend this to a friendWasher and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intelligent and extremely well performing appliance.
I would recommend this to a friendLG WASHING MACHINE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is fantastic. It is replacing an older model of LG which gave us many years of great service.
I would recommend this to a friend- Pros mentioned:Capacity
Love this Washer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this has a big capacity. My beddings can fit in here. It also has different settings. The only thing I didn't like is how long it completes the wash cycle
I would recommend this to a friend Love my new W&D
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer & dryer. They allow bigger loads and everything seems cleaner & nearly wrinkle free.
I would recommend this to a friendSteam Sanitary versus Germs!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good wash cycles and the steam option is fun to use. Steam Sanitary cycle is useful for dirty germs.
I would recommend this to a friendClean Clothes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got our new washer and dryer hooked up and everything is working great. Just loving our new equipment.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this washing machine for a short time but have used it several times and it works perfectly
I would recommend this to a friendExcellent machine, much better than Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG works much better than my Samsung did. Very quiet, especially during spin cycle, when my Samsung would really start shaking badly. The LG performs well cleaning my clothes. They come out well spun and that makes the Dryer's job much easier.
I would recommend this to a friendLG 4.5 cu ft hi-efficiency stack smart front load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, my clothes have never been cleaner! Highly recommend.
I would recommend this to a friendPleasantly surprised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super on the fence about a washer because every review of every brand has some terrible flaw. I am an engineer with friends who make washers, they told me to just buy what was pretty because they are all made essentially the same. I liked the color of this LG. So I bought it. Has worked perfectly for months now. It is fairly loud when water is spraying but not enough to bother me or my wife, but if noise is a concern or your washer is near a common area I could see this being a problem.
I would recommend this to a friend- Pros mentioned:Noise level
First new washer/dryer in over 15 years
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quite through all cycles. Still getting used to how to set up a wash cycle but so far very impressive.
I would recommend this to a friend Great Washer but poor installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great so far. It finishes a load much faster than my old top-loading Maytag . It also uses much less water and the clothes retain much less water. This improves drying time. Up to now I am very pleased with this purchase with the exception of the installation which I commented on in an earlier review.
I would recommend this to a friend- Pros mentioned:Noise level
Large and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a little hiccup with the installation but otherwise enjoying it so far. Seems to operate quieter than the previous one I had.
I would recommend this to a friend LG is quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine works very well very happy with matching appliances
I would recommend this to a friend