Customer Ratings & Reviews

Great product. Both washer and dryer work exceptionally well. My clothes come out very clean. Dryer has many options. Extremely happy with this unit. Highly recommended.

Have only had this appliance for a week now, but it is functioning as expected.

Love it! Love that effortlessly pairs with the dryer on what setting was used. Super quiet and great load capacity

Haven't had this washer very long, but every cycle I've tried has worked perfectly. Everything came out very clean.

This LGTHINQ machine is something out of the science books. This washing machine is smart and Big and Determines how much water to use according to the load size. With a gas hot water heater the cost per year is an unbelievable $12. I know it sounds incredible but that’s the cost per year to run this washing machine.

Love my new washer. It's so easy to use and does a great job washing our clothes!

Only had it about 6 weeks but so far it's working well. It has a large capacity. The spin cycle is great and gets most of the water out. Clothes actually get stuck to the drum because it spins so well. It's nice that it can tell you when it's done so wet clothes don't sit because you forgot them.

Only had this LG Washer for a few weeks, but it has given no trouble. The neatest feature is how it weighs the load and then adjusts the length of the cycle, giving the countdown on its screen and a notification on the phone app. So it does not always take so long to finish a cycle.

After 12 years, my LG washer was no longer up to the task. After researching other brands I decided to go back to what I had originally and am very happy. Other than a few energy savings additions and the wireless capability, the washer is little changed from the older model I had. I hope that the build quality is as good as the old one but only time to tell. Was able to get this with a President's sale discount as well.

Works very well, easy to use, but it is larger than my last

What a quiet running machine. Operates easily and uses less water and electricity which is a major plus. Haul away of old washer was free since being a Best Buy Member.

Absolutely love!!!!!!! Best Lg washer and dryer. I just love my new set, better setting, washed so well, communicates with me! It’s so high tech! Love it

Used only for 2 weeks now. So far works great!! Will update this if I see any issues with it later.

Loving the new washer. No issues after 6 week or so. Quieter than our GE front loader and more advanced. I enjoy the app integration but it shouldn't be a must-have for anyone.

Very good washing machine it work perfectly. It is very easy to operate.

I am really enjoying all of the programs and being able to program what cycle I want. Love that it's so quiet.

The washer capacity is very large, the largest I've ever had. I put my normal load that I used with my former washer and when the cycle ended I couldn't believe how much extra space was in the washer. More items can definitely be added. The washed items come out almost dry, not much water in them. I love the little melody that signals when the wash is done. The cycle options are numerous, easy to find one that fits the load.

Love this new machine. Works well. Quiet. Can handle large items, i.e. comforters. No issues with it so far.

This LG front loader works really well and is very quiet.

Quite disappointed, giving it 3 stars because it washes well. Trusted Consumer reports and bought the LG washer. Cons are it takes too much time. If I add a slightly larger load, it adds considerably extra time. Also theres a lot of drying that needs to be done after each wash because the rubber can get moldy. I know thats the case with all HE washers in general but my previous one wasnt that hard to wipe down. Had it only for about a month and yesterday after a load was done, soapy water was pooled in the machine. Don't know what happened whether it got canceled in the middle of the wash or not. Restarted the load and it was fine, but quite disappointed to see this in a brand new washer with supposed high rating. Now have to keep an eye on this problem else have to return the machine (which I don't look forward to at all because of the inconvenience). Registering the product online was a pain. After submitting the information I didn't get the confirmation and had to wait chatting with an agent to sort out before I could register the dryer. Not very happy with this purchase especially because we had to wait for it and the older one was going out.