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Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,001 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Frontload Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a large capacity washer and we got it for the front load convenience. Haven't used yet but it has high marks from Consumer Report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern-elegant- sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is so nice and works so well! It has a very modern and elegant look and we get compliments a lot. It has really nice features on it as well and feels extremely sturdy when opening and shutting the doors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer I bought from Best Buy is a very good unit. Best Buy made it much better by their sale price and by using my points. It is always nice to get a good product at a good price. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade, intuitive and works well. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent, time-efficient washer, much better than the LG that we bought 11 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washing machine Ive purchased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with absolutely no issues after almosr a year. great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality is assured

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Washing Machine and Dryers were fantastic. Easy to use. Great look and guality brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine that does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine, efficient, with all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet when it spins. Internal space is quite large. Very good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacing old unit. Matches color and function perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG washer and dryers. Had two and just bought more. Great quality, good functions. I also bought all of them from Best Buy, which does not have the widest selection in store, but loads of choices online, and I love how easy it is to schedule delivery. Plus the installers are usually excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doubtful it's Worth the Extra Cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It washes clothes. Not much different from our 15-year old Maytag that died. Not convinced it is worth the extra cost for a "fancy" machine. Also, it emits a VERY strong rubber odor (from the door seal); it will affect the smell of the room in which you install it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, BenjaminS. Thank you for sharing your experience with us regarding your LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand that the unit didn't meet your expectations and we understand your inquiry regarding the rubber odor and the overall value compared to your previous machine. To help with the new rubber smell, we recommend wiping down the door seal with a damp cloth and running a "Tub Clean" cycle, as this scent typically dissipates after the first few uses. Your feedback is important, and we'd like to assist you further to ensure your washer is performing to its full potential.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent washer. Satisfied with how laundry is cleaned. Love how it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved this model, so I bought a second one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, I bought this model because consumers had it listed as one of the top washers. And I had the same model previously that lasted over 12 years, and I really liked it. The only thing is I think this washer isn’t as quiet as the first one I had, it’s still pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean Cloths

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient, unit not bouncing across the floor. No leaking water, no rusting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer - small detergent dispenser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine has worked well so far but it has only been a couple months. The only challenge is that the detergent dispenser is only big enough for one load of laundry. This means it needs to be filled for every wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy mode selection, very quiet, excellent spin cycle and cleans well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works good,easy delivery easy payment plan the hook Up wasn't so easy but we got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd LG front load washer. Super reliable . Very easy to use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer runs very quiet, washes clothes well. Satisfied with purchase

    I would recommend this to a friend