Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. I love the stack option the best. I have so much more room in my laundry area. My clothes seem to be a lot cleaner and it has so many cycles to choose from. ❤️❤️❤️
I would recommend this to a friend- Pros mentioned:Noise level
LG Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Nice and quiet. Had it for 2 weeks so don’t know how reliable it will be over 5-10 years.
I would recommend this to a friend Great Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer set. HIghly recommend product.
I would recommend this to a friendGreat washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very efficient washer. Save on water and soap!
I would recommend this to a friendLG and Best Buy service the Best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and Excellent washer and dryer! Will recommend and buy again! Installation from Best Buy excellent
I would recommend this to a friendWonderful machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and ease of using this washing machine. The different settings and the chimes when laundry is done. It also looks great.
I would recommend this to a friendSo far, so good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the dryer for a few weeks yet, but so far so good. Love the capacity and the drying options. Only down side is the the sensor for drying amount has gotten "confused" perhaps once or twice by a very mixed load: the dryer sensed the bedding was all dry when there were still a few damp spots.
I would recommend this to a friendLG Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine and all its features! It’s easy to use and does a great job!! Highly recommend!
I would recommend this to a friendNew Washing Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 yr old Samsung blew a drum shock which tore up the front door gasket. The cost of parts was more than half the cost of a new washer. Resaerched that this LG was highly rated and on sale so we purchased it. No problems so far except the door doesn't close as smoothly as the Samsung.
I would recommend this to a friend100% worth the upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to our old washer and dryers, these really blow them out of the water! (Pun included) I am happy with these devices and would recommend it especially as the app is so intuitive and helpful! 10/10
I would recommend this to a friendTub Leaking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internal tub was leaking - had to return it. The return process was smooth and I ended up buying a higher end model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Agustín. Thank you for reaching out, and we understand the importance of having your LG Washer (WM4000HBA) model perform reliably. One step that may help with any new installation is running a Test/Calibration Cycle (also called Tub Clean or Initial Cycle, depending on the model). This helps the washer balance properly and ensures all internal connections are seated correctly before regular use. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 and https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you’d like us to take a closer look at your new model or answer any questions about features or setup, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Great Washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Washer. Does a great job. No issues so far.
I would recommend this to a friendBest Buy, the place to go for the best service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machines and super service from the guys from Best Buy.
I would recommend this to a friendLG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this. I purchased the set. I was initially not sure how the sounds should be when running, but the technician came out and reassured me that it was fine. Seems like the front door is a little loose closing. I will make a trip to Best Buy to make sure it is supposed to close that way. Really like it!!
I would recommend this to a friendDoes the job!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months of usage, the washer and dryer is still top quality!
I would recommend this to a friendWorking Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month into using tis new washer and it is working great. The mobile application is easy enough to use and keeps you updated on use and reminders to run the tub cleanse. the downloadable cycle is a neat option also.
I would recommend this to a friendExcellent Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous product, it washes and cleans like no other I've owned. I don't have a smell and I try it after each use and leave the door open for about 30 mins or so. I would highly recommend this product. Also, the set looks menancing with the tinted doors. Awesome
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great washer. We have had Samsung in the past and did not like it at all. This washer and dryer combo is great!!! Best Buy Delivered on time without any damage!!!
I would recommend this to a friend- Pros mentioned:Noise level
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product was looking for a washer and dryer with steam option. it makes very less sound when it runs
I would recommend this to a friend Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this kine of LG washer/dryer! They work great and last a long time.
I would recommend this to a friend