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Customer reviews

Rating 4.7 out of 5 stars with 3001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,001 reviews
  • Rated 5 out of 5 stars

    High quality front loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes quality products and it shows in this unit. Consumer Reports also recommends this front loading washer. It works well, is quiet and I expect many years of service from the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, efficient way to use. A little louder than my last, but easy to use and gets big loads of clothes clean, fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine and installation. Workers were knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer “BANG” noises on 1st load

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first load we ran resulted in loud banging noises. I didn’t trouble shooting and it seems to be inside the washer. My wife and I are waiting to see if this washer gets replaced or if they will follow thru with saying they will try and fix it. I feel it should be replaced since a part is bad before we ever had a chance to use it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Randall. Thanks for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate your feedback and understand how important it is for your new appliance to operate smoothly from the start.

      Loud banging noises during the first load may indicate that the shipping bolts were not removed during installation. These bolts secure the drum during transport and must be taken out before use — otherwise, the drum can't move freely and may cause internal damage. You can check the back of the washer for any remaining bolts and refer to the installation guide for removal steps. You can find more setup and troubleshooting tips here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Great machine, poor communication and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great but service getting it was extremely poor. First delivered machine was damaged and it took two weeks and three more appointments to get it delivered. Delivery and installation gentlemen were great. Poor communication overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick with Turbo Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I’ve ever owned. It’s super fast with Turbo Wash, taking inly 30 minutes to wash versus over an hour from other brands. And the washed clothes are so white that they almost blinded my eyes a couple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer works wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it haven’t had it long still going though the different cycles so far it’s doing what it needs to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second front load LG Washer. My first one was purchased in 2005 and I sold it in 2020 when I moved across the country. After 15 years of use it was still like brand new; thus my decision to purchase a new LG front load washer was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes have not been this clean in a while. The old washer was not cleaning very well. Now I love how clean and fast my clothes are washed with this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So clean!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything! I love the look, the settings, and the remote capabilities. My clothes are so clean and fresh! You won’t regret having this set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer & Dryer Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, fresh and clean clothes every time. Washing white horse leg wraps, very dirty, comes back white without bleach! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer doing the job well done!! Many options and programs to chose, quite, good guality machine, recomand it you ar short, better than loaders on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful washing machine. I like all of the cleaning options available. The front clean out access is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy, Needed to purchase it on a whim. But certainly not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG HE Frontload Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first LG washer purchase after GE, Samsung, and Miele experience over many years. LG meets our needs perfectly. Great options for multiple cycles with built in sensing (intelligence). We have not yet tried the steam feature which came with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Love the smart features, stainless black steel look, and quick washing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new features on this washer compared to my old LG washer. WiFi and turbo wash are great. Washes clothes in less time. App lets you know when washer is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and works well. I did not notice any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. I have never seen a spin cycle that fast before. I have to do a better job of leveling the feet because it likes to walk during the spin cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory Operation So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to operate well in default mode, Overdone technology and needs to be offered with a simple interface for ease of operation. I doubt we will ever use 90 % of the very complicated choices. My iPhone does not need to operate my Washer or Dryer or even know what it is doing. Was purchased as a Washer/Dryer pair and have had the unit for about a month now and so for has been satisfactory otherwise.

    I would recommend this to a friend