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Customer Ratings & Reviews

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$899.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,002 reviews
  • Rated 5 out of 5 stars

    Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Very happy with the decision of buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer a few weeks ago. Set up was fast and easy. I wash clothes 2 times a week, bedding and towels once a week. This washer does an amazing job, no matter how large or small the load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase experience for clothes washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very pleasant experience on my purchase dealing with your sales person Gary. Very smooth transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it senses what kind of clothes you put in. The cycles finish so fast and the washer talks to the matching dryer so you're done with laundry in no time! I was forced to buy a new washer and I'm happy i found this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washing machine. I like how it works well with my LG Tv and tells me when the Walker had finished. The size fit perfectly through the door frame with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Beautiful color. Easy to use, Love the steam accessory.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best washer ever!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very very quiet!! And u can customize the sound for when ita done washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine, very quiet, smart washer mashing I can control it with my phone away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive about purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, Installation, old unit hall away and all operating perfectly; very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Technology at its best !!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Technology at its best - Perfect partner for Home Automation needs and the steam wash performance is awesome. Really glad to have LG Smart Front load washer as my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses much less water than my old machine. Clothes come out very clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dryer. Don't need WiFi.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a couple of weeks, but from the use it's had so far... it works. I honestly wouldn't be bothered about the WiFi aspect... more annoying that it notifies via text (and App) when it's finished. We got on Sale, but if you're choosing WiFi or not.... save your $ and don't worry about WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the steam cycle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had my washer very long but it working great. I love that the door has a magnet that keeps the door held but still open to vent. The steam cycle on my white clothes comes out extra white and soft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great low-profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer because it was the only front-load, full size washer with a depth under 34" that I could find at Best Buy. I had clearance issues so this was a hard requirement. Overall, it works well and I'm happy with it so far. Only issue is that the wifi is very finicky and it won't connect to my router.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret This Purchase, No Support for Faulty Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the washer and matching dryer. The dryer works great (no complaints there). Unfortunately, the washer has been a nightmare since day one. It leaks from the detergent drawer and floods the floor with water. I reached out to Best Buy within days of purchase, but they offered no support besides telling me to contact LG. LG sent a replacement detergent drawer, but the problem continued. When I contacted them again, I was sent YouTube videos on how to clean the door and seal which has nothing to do with the actual issue. After repeated calls and no real solutions, we’re left stuck with a faulty washer. At this point, I just want to return it and buy another brand. This will likely be my last LG purchase and my last appliance purchase from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Amir, thank you for taking the time to share your experience with the LG WM4000HBA washer. We truly appreciate your detailed feedback and understand how important it is for your appliance to function properly from the start — especially when paired with a matching dryer that’s performing well.

      It’s clear you’ve made every effort to resolve the issue, from reaching out to Best Buy promptly to working with LG support and replacing the detergent drawer.

      Since this concern has persisted despite multiple attempts to fix it, we’d like to investigate your case further and explore a more effective solution. Please reach out to us directly at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and assist you more thoroughly.

      In the meantime, if you’d like to review product specifications or support resources, you can visit our official page here: https://www.lg.com/us/washers/lg-wm4000hba-front-load-washer.

      Thank you again for your feedback — we’re here to support you. -Avril LG

  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for our location. Like the style and functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! It was a great upgrade at a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer on a black friday deal and its amazing! Washes fast and has a lot of extra features and settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front-load washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever front-load washer and I love it! This particular one is super quiet and seems to use just the right amount of water; saving me money. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall easy to use & very efficient! Bought a few months ago & would do it again!

    I would recommend this to a friend