Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • The text on the image reads: "55" D 27" W 30 1/4" D 4"D LG - Tads ad - - I - - - - - 1 - - - - - 10 H 39"."
  • LG ThinQ DirectDrive Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HBA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** **0-100 Scale** - Rated: 61 - Not Rated: 35 **About CR Washing Machines Testing** - 128 RATED - 36 RECOMMENDED - 1983 HOURS OF TESTING (As of September 2023) **Pros** - Using the Normal cycle the washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the spin is just Good. - Gentle cycle the spin is just Good. Similar to tested and recommended model WM4000HWA. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • The image features a large LG washing machine with a glass door, which is the largest appliance in the scene. The machine is designed to be energy-efficient and has a large capacity. The washer is equipped with a digital display, making it easy to use and navigate. The machine is also labeled with the "America's Most Reliable Line of Appliances" award, indicating its high quality and reliability.
  • LG ThinQ Care: Life is Better When Your Home Runs Smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage Report: Number of Cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel.
  • The text "3077 SORT IT OUT" is displayed on the wall in the kitchen.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • LG Advantage Dryer ThinQ Optimal Performance 30sec Video video 0 minutes 30 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

Model:
WM4000HBA
SKU:
6419620
Highly rated by customers for:
Tech Fest Deal
Loading...
$899.99
Save $400
Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,002 reviews

  • Magical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely beautiful machine. I didn’t have a washer for years and going from nothing to this is just magical. Highly recommend it. Has so many great features and doesn’t damage my clothes at all.

    I would recommend this to a friend

  • Very pleased

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive and modern interface with lots of preprogrammed operations. Spins extremely fast yet very quiet. Added the storage base which also elevates the washer making it easier to access.

    I would recommend this to a friend

  • LG washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was the exact color we wanted. Easy to operate and runs quiet.

    I would recommend this to a friend

  • Great product and great installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is great, it connects to your phone and can run diagnostics on it from your phone! Tells you when it is complete. Installation was great!

    I would recommend this to a friend

  • Awesome washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washer. The unit is much quieter than my original washer and there is very little vibration. The ability to link it to the LG ThinQ app is a plus. Highly recommended!

    I would recommend this to a friend

  • Good machine and buying experience!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this washer (2 months in). It’s a nice machine, has some great features, and does a great job getting the clothes clean. Best Buy did a great job with the sales and shipping experience too.

    I would recommend this to a friend

  • LG

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer overall great cleaning on big loads..

    I would recommend this to a friend

  • Love Love Love It

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it and have a matching dryer. I could not say anything more positive about this unit. It has everything I need and better than expected. Surpassed my expectations

    I would recommend this to a friend

  • Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the ease of use. Convenient to transfer clothes from washer to dryer

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • The best washer ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. It’s super good. Very advanced, smart, easy to use.

    I would recommend this to a friend

  • Love my washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a wonderful experience working with this

    I would recommend this to a friend

  • Great large capacity machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet large capacity washer. Takes a little bit to figure out the controls but once you do it’s very simple to select options. Does a very good job of cleaning clothes

    I would recommend this to a friend

  • Runs quietly, works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of different settings to customize your washing to the specific type of clothing. The wifi connected app is a nice addition for knowing when a wash cycle has completed.

    I would recommend this to a friend

  • Great washer dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer / dryer for about a month and they are great. Would highly recommend

    I would recommend this to a friend

  • LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest washing machine I have ever owned. Clothes smell fresh after the cycle.

    I would recommend this to a friend

  • Fantastic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! It looks very sleek & the technology & wash is incredible.

    I would recommend this to a friend

  • LG W/D for the win

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer and dryer set ever. consumer reports says so too. can't beat it!

    I would recommend this to a friend

  • Happy about purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer, washes quickly in no time at all. Nice look and easy to use

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Great LG Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet again LG and Best Buy provided a top of the line washing machine. Great efficiency and really quiet!

    I would recommend this to a friend

  • Great washer terrible install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself is wonderful. Uses very little water. Much less than my 13yr old LG front loader. The cycle times are less due to the updated design technology. Also the machine does not do a dance on high spin. I would have given a 5 star review if it weren't for the installation crew. They didn't fasten the washer to the pedestal properly. Didn't plug the holes after the 4 large bolts that secure tub during shipment were removed with the supplies caps. They did not leave the caps nor the leveling wrench and other parts of the installation kit .... which is the property of the customer. After many calls they are finally coming back to finish the installation.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

    I would recommend this to a friend
Page 98, Showing 1,941-1,960 of 3,002 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.