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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,011 reviews
  • Rated 5 out of 5 stars

    Looks good and does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Much better in every way than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I expected my original LG washer to last longer than it did. I replaced with same as I thought it was a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smart washer - maybe smarter and me. It works well and I have figured out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tiene Best Whasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent Whasher LG the best and the best,low consumer Whater,low consumer Electric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade over our old washer, lower electrity and water bill too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Smart device that gives me all the info i need right on my phone. Status updates, maintenance, and other recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasant experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased and yes I could wash our king size quilt and it came out beautifully clean. The service was excellent both with the sale and the installation .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Had to run it a Few times to get a smell out of it, but since then it has been working fine. Love the options and the network capabilities too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer is a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG stackable Smart Front Load Washer with Steam works great! I enjoy how it looks too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes fast and efficiently. All the clothes come out clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This isn’t about the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is terrible, delivery canceled by them day of, was promised compensation after delivery, product was delivered dented I accepted 65$ compensation for that wasn’t a big deal . Later called about delivery compensation they offered 125$ and won’t honor it because I accept the original 65$ no one told me I wouldn’t get both but give me the $125 now but they say “no record of this case” terrible experience with customer service

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zach. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate you letting us know about the delivery and service challenges.

      For this model, one helpful step after installation is to run the Tub Clean cycle before your first use. This helps remove any residue from manufacturing or transport and ensures optimal performance. You can review more details about setup and care here:  https://www.lg.com/us/support/product/lg-WM4000HBA. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can provide tailored support for your unit. ^Juvy LG

  • Rated 4 out of 5 stars

    Time for a new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to get a new washer. It does take a moment to understand how it works since we had the last one for over 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washing machine and dryer set. Quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the higher load capacity, the quicker clean time and the built in intelligence so we can see on our phone when the washer is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart washer. Cleans clothes really well. Lots of space. The wifi is a bit tricky to get started with. Once it's configured, its a breeze. Love it. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 15 years we updated the washer and dryer. The simple fact is the cloths are cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, super quick, has all the settings, looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love it It’s really efficient my clothes are clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, very little vibration also

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has been a good replacement for my previous Whirlpool (Sears Elite) washer which I had for 17 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. They got it installed so quickly. Still learning the WI-FI.

    I would recommend this to a friend