Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 6419621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Happy Home Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade. Finally replaced our old washer and it's a difference of night and day
I would recommend this to a friend - Pros mentioned:Overall performance
Nice experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Delivery and installation was quick and easy!
I would recommend this to a friend - Pros mentioned:Overall performance
Super device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this purchase. It is practical and helps me a lot.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Perfect machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great selection of settings, quiet, washes well at a variety of water temperatures.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Love our LG Front Load washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new LG Front Load washer. It's works quietly and efficiently. Our previous front loader from an LG competitor was loud, you could hear it throughout the house, and every time the water turned of it would "hammer" the pipes. We barely hear the LG, and no hammering of the pipes.
I would recommend this to a friend Great appliance!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. It washes fast and I love the that you can connect to it with the LG thin Q app. It keeps you informed on the usage and any issues if detected.
I would recommend this to a friend- Pros mentioned:Noise level
Excellent washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer! This was an upgrade for an older LG model, much quieter and seems to use less water / more efficient My only complaint is it opens right to left standard and the delivery service from Best Buy wanted to charge $50 to change it. I wish this would have been in the description when buying it so that I could have preordered it the other way around
I would recommend this to a friend Best Buy Price for the washing machine was great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG washing machine is a great machine. Best Buy price was great so I replaced my old one
I would recommend this to a friend- Pros mentioned:Noise level
I love this washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this washer . It cleans so good that my clothes even work clothes smells so good . It pre ashes good, it lets me know on the app what’s going on, it’s so quiete that I can wash at midnight in my apartment, it has everything a washer needs, and what I love the best is that I waste so little on electricity and it’s big I can wash twice as other washers
I would recommend this to a friend LG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, works very well! Fits great in my small laundry room!
I would recommend this to a friendBeautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it so far it works so wonderful so glad i bought it
I would recommend this to a friend- Pros mentioned:Noise level, Spin cycle
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works superbly - low cost of use, excellent spin cycle, quiet
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the washer and dryer together got us a great price, which has been well worth it. The washer is quiet, efficient, and cleans well.
I would recommend this to a friend Great Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use. Instructions were simple
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I have ever used. It is very easy to use and my clothes are clean every time
I would recommend this to a friendQuality and durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. It’s quiet works well an does everything I would expect.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Love this washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I believe you can buy. It is super quiet and efficient. Has cycles for towels, bedding, heavy duty, delicate and many others. Gets clothes super clean.
I would recommend this to a friend LG/ living Good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love my product i would recommend to all customers
I would recommend this to a friend- Pros mentioned:Noise levelCons mentioned:Smell
LG washers have horrible chemical fumes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a terrible experience with my brand new LG washer. The solvent smell is overwhelming. LG told me this is the "new car" smell and it will dissipate if I do 10 washes. I ran it for 18 washes, and measured the VOCs at 1,981, which is almost 5 times the normal limit. The appliance salesman told me that this happens in 1 out of 100 LG machines and they have to send them back to LG. The salesman said that LG is aware of the issue and they have recently changed their production process. I get dizzy and headaches from the fumes. I am concerned about my health and the health of my family. I have had this machine for 24 days and the solvent fumes have permeated the house.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern regarding the pungent smell from your LG Washer (WM4000HWA) model, and we take your health and safety very seriously. We strive to provide high-quality products and ensure a smooth experience.
You’ve been going above and beyond with multiple washes, and we genuinely appreciate your patience. Although the "new car" smell is familiar with some new appliances, the level of VOCs you're measuring is concerning and not typical. We recommend further airing out the machine by running a cleaning cycle with a washer cleaner designed to break down odors. It may also help to leave the washer door open when not in use to improve ventilation. For more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757.
Since you’ve already performed 18 washes, this might indicate a deeper issue, and we certainly want to make sure your health and safety are prioritized. Please send us a private message on social media @LGUSSupport, and we’ll immediately escalate this case and work with you to find a solution. We will make sure we address your concerns thoroughly. ^Juvy
Clean machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine, clothes are extremely clean with very little detergent
I would recommend this to a friend