Customer Ratings & Reviews

This washing machine compared to all others has all the bells and whistles and washes the clothes perfectmy. No issues would recommend it.

I love this machine. I was worried with the reviews of it being loud because we have main floor laundry and they are very quite. We have 5 dogs and these machines are beasts and getting all the fur out of things. We have had them for almost two months so far and have zero complaints! Highly recommend!

I absolutely love this washer. It also sings, when finished with loads.

Both the washer and dryer are very high quality and I really like the fact that they both have so many different settings. The different settings make doing laundry so much easier. I really like the sanitary setting which I feel will make the clothes really clean. The dryer works really well and dries the clothes in a very timely fashion. Both products are also very well made.

I like how I am set on Wi-Fi on the washer and dryer and also can’t start with my cell phone.

This washer is night and day at how well and fast it works compared to our old washer. The wifi/app feature is also pretty cool. The app allows you to track all your cycles and when the tub is due for a cleaning. Definitely recommend!

Love this amazing washer. It literally does everything but load and unload itself. Smarter than my 11 year old and works 4 times harder. Is fast, almost silent and looks like a jet. I’m also amazed at the price I got it for. Open box was like $400 bucks cheaper and the thing was still wrapped in plastic from the manufacturer. Win win all day long.

Works great...remove of old washer and installation of new, was seamless.

Best washer I have ever used. So efficient and works great with the wifi/app.

So far so good with this washer! Very easy to use. This is my first front loader and I wasn't sure how much I could fill it, but I can get quite a lot in a single load. The door and plastic around the opening on the machine are wet when a load is done, so I wipe it down with a tea towel and keep it open to reduce the chance of mold.

Big selection, Beautiful product, best cost, Best Buy!

Works well. App integration allows you to control washer from your phone.

Love it!! Washes clothes really well and super fast!

Upgrades from 20+ year old units. Night and day difference

Excellent sales staff; knowledgeable and friendly. Love my washer. Waiting on my dryer. I’m a solid customer for Best Buy!

You should buy this LG washing machines! Very fast washing cycle with TURBO WASH. DON'T BUY any LG washer WITHOUT TURBO WASH option! With turbo wash, just 53 minutes to finish, without turbo wash just 3 HOURS to finish the same load!

Great service, selection and expertise. I always buy my appliances from Best Buy

Absolutely fantastic washer. Literally does everything for you. Look for open box deals, as they are usually only cosmetic. We got ours for half price and it was brand new (just a dent on the side). Highly recommended.

Large drum fits a queen quilt. Uses very little water but clothes seem to get clean. Normal cycle defaults to turbo mode and washes in 35 minutes. Drying the rubber gasket around the door to prevent mold is a hassle.

I’m not crazy about this washer. I had a Samsung for 10 years and really wanted another Samsung but the detergent dispenser drawer on the Samsung is poorly designed. I went with the LG based on reviews. The first LG(different model than this one) leaked after the first week. So far no leaks or mechanical issues with this unit. The cycles on this washer are confusing and not user friendly. It’s hard to judge which cycle is selected by the light on the dial unless you have on a pedestal and closer to eye level. The turbo wash doesn’t do a great job at cleaning large loads and in fact sometimes don’t smell clean after the “Normal Cycle”. I also feel like the tub is smaller than on the Samsung although they are supposed to be the same capacity. Probably not a big deal to most, but this washer (and dryer) defaults to the normal cycle when turned on and not to the previous cycle used. Something I got used to on my old machine.