Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.99
Save $300
Comp. Value: $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 772 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance of the 7.4 Cu. Ft. Stackable Smart Gas Dryer, praising its quiet operation and effective drying capabilities. Many appreciate its ease of use and large capacity, with some highlighting the benefits of the steam function and sleek design. However, a few customers have expressed concerns regarding the interior light, visibility of settings, sensor performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 772 reviews
  • Rated 1 out of 5 stars

    Do not buy from here

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst delivery service of all time. Do not buy appliances from here. Countless never ending issues.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you informing us about the delivery issues you encountered with Best Buy, and we apologize for any inconvenience this has caused you. Because we are a third party, we would recommend contacting them so they can provide a reasonable justification for the errors. ~Rita LG

  • Rated 1 out of 5 stars

    R m

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im having Lots of trouble drying my cloths it keeps turning off every one minute. And I don’t know how to make it work

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 1 out of 5 stars

    Dryer doesn't heat up to dry.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer will not dry. Service sent and they didn't fix it. Waiting on another service ticket now as Best Buy wouldn't replace it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette LG

  • Rated 1 out of 5 stars

    project manager

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse service ever .. will not buy appliances from you again. Wasted 8 hours of my time.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    tired of being dissapointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing but trouble with your if 2 dryers i received. on my 3rd so lets wait and see what happens..

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    washer dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliances and delivery and installations. 18 months to pay with no interest

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Dryer Thin Q review.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Still trying to figure out all of the settings, but the dryer is quiet and has a great capacity. I'm sure we will enjoy it even more, once we've had a chance to utilize all of the features. We especially like that the controls still have somewhat of a manual function, as opposed to all digitial. Overall, very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2025 LG Dryer gas smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great. There are multipe cycles for different types of fabrics and level of drying that you prefer. So far so good, a couple of months of usage with no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy lg

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year of purchase my washer already stopped heating up.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette LG

  • Rated 1 out of 5 stars

    Very disappointing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorstop working first week something is wrong with the locking

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dry. Efficient and try to its claim. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG gas dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer performs well, is easy to use has plenty of options of use and it’s relatively quiet was easy to install. It looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. This is my second LG, they are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this few weeks ago, easy to use, not too loud, no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machines happy with my purchase Consumer Reports was right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Short time evaluation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s a bit finicky on different settings ,but seems to be working good ish

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A great purchase and choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are as expected! They do a great job of cleaning all of our laundry, even the more soiled stuff like the puppy blankets, and they are quiet and efficient. They are user friendly and aesthetically pleasing as well! So far so good and I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this purchase! It does a GREAT job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vijnas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great quality and great company. I would recommend to for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.........................................

    I would recommend this to a friend