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Customer reviews

Rating 4.4 out of 5 stars with 420 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Jet™ 70 Pet Cordless Stick Vacuum's lightweight and easy-to-use design, praising its strong suction and performance on various floor types. Many appreciate its quiet operation and useful attachments. However, a common concern is the vacuum's battery life, which several customers describe as needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 420 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very weak battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is terrible. Tested out the max power setting and it lasted 10 minutes. Not worth the price of the item, wish I knew this in time to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Light, Feature-Packed, Crazy Handy!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Context: I've got a couple years of experience now with cordless stick vacuums having tested a model from a well-known (often more expensive) leader in the industry. I liked it so much, I eventually bought 2 more for others/other uses. As such, when I first got the Samsung - Jet™ 70 Pet Cordless Stick Vacuum with Turbo Action Brush, I immediately went for the old TV informercial side-by-side test. Coffee grounds on the kitchen floor, side-by-side sofa cushions with cat hair, etc..- no difference! The Samsung - Jet™ 70 Pet Cordless Stick Vacuum with Turbo Action Brush held its own in all tests at a price that is $100 less than what I was comparing (at time of this writing, due to a sale). Pros (similar to competition): - light - quiet - for my uses, holds a charge for days (small apt, regular spot vacs, weekly deeper cleans) - plenty of attachments for different jobs - convenient charger/storage system for motor and attachments Pros (advantages over competition): - 3 (vs. 2) power settings - can change power while vacuuming with one hand (competitor can change mid-job, but placement of switch requires two hands on the model I have) - removable roller in motorized head- BIG deal for those of us with long-haired individuals shedding around the house :) - the method of emptying the dustbin is less messy- the bin on the Samsung - Jet™ 70 Pet Cordless Stick Vacuum with Turbo Action Brush is gently removable for calm, dust-free emptying. All 3 of the competitor models I have employ a bin that remains attached and the act of opening the bin almost always creates a small dust cloud) Cons: - it seems a little louder (especially in MAX setting), but this is all relative as they're both much quieter than every traditional upright I've used throughout the years All in all an excellent competitor in the cordless stick vacuum arena!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best stick vacuum ever!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum. I never thought I’d love another vacuum more than my Dyson, but it’s happened. This cordless stick vacuum is a breeze to use. It’s incredibly light and effective. There are 3 speed settings that meet all your needs. When you turn it on, it comes on at the middle level which is perfect for most of my vacuuming on hard surfaces, but the max setting is perfect to clean rugs. Love the cordless feature. Vacuuming gets done SO much quicker when you’re not shooing away kittens and a one year old trying to chew on a cord or risking strangulation. None of those worries with this bad boy. The battery last for hours so you should be able to knock out any needed vacuuming before needing to charge again. It comes with charging station you can attach to the wall. I wasn’t sure I would use it at first but we did and it’s great. Makes it super easy to store and ensure it’s charged in between uses. If you prefer not to attach it to the wall, you can pop the battery off the back and drop it into the charging station on your counter or sit it on some other surface. My only concern was within the first couple days of using it, it stopped working. I was super disappointed, but with a few adjustments it was back to working just fine. The vacuum head rotates, but it seemed we try to rotate it too far to get into a hard to reach spot. I haven’t had any issues with it since and still highly recommend this vacuum. I’d just discourage anyone to go crazy thinking they can spin this thing into ridiculous places. It does rotate though so it works great under furniture. As long as you don’t do anything crazy, this is super effective and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    useless cleaning tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible, does not hold a charge long. It is a quintessential useless cleaning tool and a waste of my hard-earned money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DonBee,

      Thank you for the feedback and we are glad to know that you are using Samsung products. It warms our hearts to know that our Samsung vacuum is part of your family now. We apologize for the inconvenience of the vacuum does not hold a charge long. Usually, charging and cleaning times may differ depending on the brushes and the conditions of use. We will surely notate your feedback about this matter to continue to improve our product.

      I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=vacuum&referrerPageUrl=https://www.samsung.com/us/support/

      For cleaning and charging time reference guide. See page 2 under Product Specification.
      https://downloadcenter.samsung.com/content/UM/202005/20200527185928496/DJ68-00837J-01_VS7000_EN-MES_AA_200525.pdf

      You may check this link for future reference to reduce unnecessary repairs over the vacuum's lifetime.
      https://www.samsung.com/us/support/answer/ANS00085642/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144615870

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend it the battery dies quick it last like 15min

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see you are concerned with battery life on your Samsung Vacuum and know that can be alarming. Your unit has a battery life between 4 and 40 minutes depending on which setting you are using and there is a chart that can help get the most time usage from your unit on page 4 of your owners manual. See link below:
      https://downloadcenter.samsung.com/content/UM/202005/20200527185928496/DJ68-00837J-01_VS7000_EN-MES_AA_200525.pdf
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Returned due to bad battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life. Even when fully charged, would die in about 15 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a USED/DIRTY vacuum and request shipping label be sent to me so I can return this product but was told I have to come into store for this. In the middle of peak Christmas season and a pandemic I feel that this inconvenience should not fall back on me! Please send a return shipping label and a brand new vacuum as I paid for?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only charges for 10 min of vacuum . Return to the store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very lightweight vacuum. Handy for use in tight spaces. It does come with a lot of pieces. It was different having to charge the battery before use instead of plug and go. It really picks up dirt out of carpet. Does a great job. Overall I am pleased with this vacuum, wasn’t expecting it to be so lighter and convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money….the battery dies after 30min of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung is a cheap, lousy brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung appliances are the worst. Have owned a few different Samsung appliances, mostly due to price, and I think 3 out of 4 end up failing within a year. Just a lousy brand using cheap parts that don’t last. Stick with brands that excel in the kitchen and home, not a phone manufacturer trying to make a vacuum, or fridge, or dishwasher.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does okay. Doesn't hold a charge for long at all. On high suction lasts for about 7 minutes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are having some concerns with your Samsung Stick Vacuum. I have some helpful information that I would like to provide to show the different cycle times based on which function you are using. See link below:
      https://downloadcenter.samsung.com/content/UM/202005/20200527185928496/DJ68-00837J-01_VS7000_EN-MES_AA_200525.pdf
      Thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts maximum 10 minutes. Nothing but a crap!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there NikspellNia, I realize that you have some concerns with your new Samsung Vacuum not lasting long and know how alarming that can be. Our units have a range from working between 5 and 40 minutes depending on which setting is used. There is a chart in the owners manual that will help get the best time from your unit. See link below:
      https://downloadcenter.samsung.com/content/UM/202005/20200527185928496/DJ68-00837J-01_VS7000_EN-MES_AA_200525.pdf
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t run on a charge for long enough. Also cheap feel.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dead in 3months and Customercare so pathetic

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Lakshmi,
      I see you are needing assistance with your Samsung Stick Vacuum battery and realize your experience has been less than ideal. I would love the opportunity to see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143056701. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Suction
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good But Not Great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this vacuum, but it is lacking for me a little bit. Let me first say though, I am confident it does what it promises in terms of picking up a lot of pet hair and dust. I tried this vacuum on my tile floors, carpet, and two rugs. I had mixed results. First off, I get it, this is supposed to be a lightweight vacuum. Problem is, it’s top heavy. I know that’s common with stick vacuums, but it is especially noticeable with this one. With the filter and battery at the top combined with an exceptionally lightweight vacuum head, I found it tough to maneuver. You need a little bit of weight in the vacuum head so that it can effectively vacuum carpet. What ends up happening with this Samsung is when I go over carpet (or especially my rugs), it becomes HARD to push. I hate vacuuming to begin with and don’t want that much of a workout when I’m doing it! I want it to be quick, easy, and effective. I found I couldn’t even use the highest vacuum setting on my rugs because I could barely move it AND it drained the battery. Like I said, this thing sucks stuff up like crazy, so that’s why I didn’t take more stars off. I just think the bottom half should have a little more weight so that it’s easier to push across carpet. I also was excited about the mini attachment for using on my stairs. No cord and a mini head seemed perfect! The problem again though is the lack of weight of the vacuum. It was hard to push across the stairs and didn’t pick up as much dog fur as I would have hoped. Overall, this is a good little vacuum but if you have a lot of carpet, this might be a bit frustrating to use. I use it downstairs where I have mostly tile floors and like it for that. Plus, it does work on carpets and pick up quite a bit, it's just a bit of extra work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Jet Stick Vacuum. I am glad to see that you are enjoying this product. We love to see your feedback and take this information in for future products. We Thank you for choosing Samsung and being a part in our growing family. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love it

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic and it's made vacuuming much easier. The setup for this is really simple and you'll be up and running in no time. Don't be put off by seeing all the parts. It's well explained and easy to do. We have 5 cats and two dogs but we predominantly use this in the room that houses the cat tree and where we feed them. This thing does a really good job. We do have to use the max setting mostly but that's because if the amount of pets we have (we used to rescue) Other rooms around the like our bedroom and my son's room we can use the normal setting and it does a great job. Being cordless is so nice and it makes it much quicker and easier to vac. I highly recommend this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    50/50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working perfectly broke after less than a year of having it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Please don’t purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a wast of money. I wish it would allow me to post a video of how useless this is!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Stick Vacuum and I would like to ensure you are getting the best performance out of your unit. I have located some helpful information. See links below:
      https://www.samsung.com/us/support/answer/ANS00085902/
      https://www.samsung.com/us/support/answer/ANS00085903/
      https://www.samsung.com/us/support/answer/ANS00085642/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Vacuum stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s stick I wish it would too hardwood floors but it’s mainly for carpet didn’t like it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have some concerns with the best tools to use on your hard with your Samsung Stick Vacuum. I have some helpful information that will help ensure you get the best results. See link below:
      https://www.samsung.com/us/support/answer/ANS00085902/
      Thank you for choosing Samsung. ^Brad Samsung