Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Surprised for a smaller machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase a smaller washer as the larger ones would not have fit through the door down into my basement. Was surprised at how big this smaller washer was inside. I used it a few times and it was great. Thought I would have had to do double loads due to the size difference from my old washer. I love the automatic water level option. Choosing a wash cycle is very user friendly. I use liquid detergent and it works well in the compartment. The only down fall I have experienced was using the fabric softener compartment, it doesn't hold much and when it releases it into the wash it stained my clothes where it fell due to no option to dilute it. I am going to have to wait and pause the rinse and add the softener manually in the future. Otherwise it is a very easy and great machine.
I would recommend this to a friend Great quality for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for the price. I do laundry daily for a family of 5 and have had this washer for about 5 months. I love the option to set the water level. It doesn’t seem sturdy but I’ve washed everything from large loads of laundry to Queen sized comforters and this machine has done a great job at handling it all. I have been very shocked by the quality.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback! We are pleased to hear that you are finding the washer to be of great quality and that it is handling your daily laundry needs for a family of five. It's wonderful to know that the option to set the water level is beneficial for you and that the machine is performing well with various load sizes, including Queen-sized comforters. We appreciate your support and are committed to continuing to provide you with reliable and high-quality products.
Keith | Insignia Support
- Pros mentioned:PriceCons mentioned:Lid quality
Performs as expected.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money. Has minimal settings and suitable for small space. Top lid could have been metal instead of plastic. Otherwise it’s good and easy to hook up.
I would recommend this to a friend Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer at a great price. Love all the different cycles the washer has. The ECO cycle always you to choose a cycle or choose Auto and the washer choose itself by sensing the amount of cloths and adjusting the water level itself. Also has a self clean cycle.
I would recommend this to a friend- Pros mentioned:Ease of use
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in my space. Matching set. Load capacity is great. Very easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that the product fits perfectly in your space and that you are pleased with the matching set. It's great to know that the load capacity meets your needs and that you find it very easy to use. Your satisfaction is important to us, and we are glad our product has met your expectations.
Keith | Insignia Support
- Pros mentioned:Cleaning performance, Price
Great Budget Friendly Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Great Price! Needed a budget friendly option after my front loader died. This definitely fills the bill, great machine, delivery & installation was performed flawlessly and they hauled off the old machine! Perfect!
I would recommend this to a friend - Pros mentioned:Noise level
Love the washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great and it is very quiet. It takes less time for washing cycle to finish.
I would recommend this to a friend Agitates "SLOWLY"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One + is tub size - I get get do a bigger load & therefore wash less often. BUT... compared to my previous washer (which I would love to have back), this washer is EXTREMELY SLOW with agitating - so slow that I thought something was wrong with it & had a tech come look at it. He told me "that's the way it's supposed to work". Well it is so slow, that I question weather or not my clothes are really getting clean.....
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Price
Great for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer and I have been very pleased. It was reasonably priced and does a great job of cleaning my clothes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that you're very happy with your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that it was reasonably priced and is doing a fantastic job of cleaning your clothes.
If you have any other thoughts or need further assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products|
- Pros mentioned:Ease of use, Price
Never buy expensive or name brands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install Easy to use very satisfied never buy another expensive name brand washer again your just buying the name this is something worth buying
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your kind words! We’re thrilled to hear that you're satisfied with your Insignia washer and found it easy to install and use. We believe that quality shouldn't always come with a high price tag, and it’s great to know that our product has met your expectations. Your feedback is valuable to us, and we hope you continue to enjoy your washer for years to come. If you have any questions or need assistance, feel free to reach out! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Size
New Washer? Look no further!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a perfect addition to our home. Perfect size and the washer is extremely roomy for large loads. Dependable. Reliable. It was truly a great purchase.
I would recommend this to a friend - Pros mentioned:Size
Great washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer for six months now and it has preformed flawlessly. It surprised me how much it holds. Plenty big for a small washer. It just works nothing fancy just does what it’s supposed to.
I would recommend this to a friend - Pros mentioned:Ease of use
Good machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far , easy to set up and balance the machine . Good price for machine that’s brand new .. a few minor dents and scratches from delivery and getting it inside but nothing serious .
I would recommend this to a friend - Pros mentioned:Noise level
More than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During the past period I was looking for washer machine and I was hesitant when I found this washing machine, especially since its price is excellent, so I decided to try it. After trying it for a number of months, I found it more than I expected. It is excellent in washing and quiet without any disturbance and provides a number of options such as the type of washing, water temperature and water quantity.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed experience. We're thrilled to hear that the washing machine exceeded your expectations and provided excellent performance. It's great to know that you found it to be quiet and versatile with various options for washing, water temperature, and quantity. Your feedback is valuable and helps us continue to offer quality products at competitive prices.
Keith | Insignia Support
- Pros mentioned:Noise level, Size
Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple, compact, quiet, good capacity, old school cool.
I would recommend this to a friend - Pros mentioned:Noise level, Price
Great machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for the cheap price. Doing the work just perfectly fine and pretty quit as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the product is performing well and meets your expectations, especially considering its affordable price. Your comments on its quiet operation and effectiveness are greatly appreciated. We value your support and are glad to know you are satisfied with your purchase. Keith | Insignia Support
- Pros mentioned:Cleaning performance, Noise level
Clean clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet machine. Washes clothes making them clean...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Wombat! We're delighted to hear that the Insignia™ High Efficiency Top-Loading Washer is performing quietly and effectively for you. It's great to know that your clothes are coming out clean. Your positive experience is important to us, and we appreciate you sharing it! Jeth | Insignia Support.
- Pros mentioned:Noise level
Excellent new dryer and washer combo.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The talented folks at best buy made it so simple and time effective. I couldn't have asked for a better price on an efficieng set of washer and dryer. They are quiet and they have smart wash and smart dry technology built in plus they cost very little energy each year. Very glad that I had the courage to go with it and not look back.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're thrilled to hear that you had a positive experience with our team at Best Buy and that you found the washer and dryer combo to be efficient and cost-effective. It's great to know that the smart wash and smart dry technology, along with their quiet operation, have met your expectations. Your satisfaction is important to us, and we're glad you made the decision to go with this set. Ivy | Insignia Support
- Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer for the price, cleans and easy to use. Bestbuy installed washer and ran through all cycles check for leaks
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Small but mighty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and works great. Very easy to operate and does small and large items
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is working great for you and is easy to operate. It's wonderful to know that it handles both small and large items effectively. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support