Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2372 reviews
(2,372 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Large capacity in a small size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a very narrow staircase to my basement. While being narrow enough to easily fit down the steps it also actually has a larger capacity than the previous washer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, JosephB! We're glad to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer fits well within your space constraints while offering increased capacity. It's great to know that it meets your needs effectively. If you have any further questions or need assistance, please don't hesitate to reach out. Happy washing! -Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is just the right size and depth. Even if you are short you don’t have to get a stool to reach all your clothes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're glad to hear that its size and depth are convenient for you, making it easy to reach all your clothes without needing a stool. Your feedback is much appreciated. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Insignia set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer and dryer haven't had any issues its great
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I love the ease of use for this product
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good got the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great machine for the money. Fits nicely for a rental house.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that you're happy with your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that it fits well in your rental house and offers excellent value for the money. If you have any questions or need further assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Works great and for a good price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great so far no complaints. Hopefully it lasts as long as my previous one did which was at least 10 years.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Insignia washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a wonderful job it gets my clothes very clean. I got mine on Black Friday for 299
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that our product does a wonderful job and gets your clothes very clean. Your satisfaction is important to us, and we are glad you were able to take advantage of the Black Friday deal. We are committed to providing high-quality products that meet your needs. Keith | Insignia Support
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready to use clothes come out nice and clean every time
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer and Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and Simple to use! Clothes always look and smell great!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, LindsayS! We're delighted to hear that you're enjoying your Insignia 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's wonderful to know that it's simple to use and leaves your clothes looking and smelling great. If you have any questions or need further assistance, feel free to reach out. We appreciate your feedback!
- Shiela | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Title
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it washes and drys fairly quick. Easy to install and easy to clean
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're delighted to hear that our appliance works great for you and that it washes and dries fairly quickly. We're also glad you found it easy to install and clean. Efficient performance and user-friendly design are key priorities for us, and it's rewarding to know we've met those goals. We appreciate you taking the time to share your satisfaction. Keith | Insignia Support
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is sooo super quiet - very nice for the size and the price. Fits our needs perfectly.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Happiest customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy that I chose this washer! It is very quiet, cleans the clothes, and almost spins them dry! It only takes about 15 minutes in the dryer to get completely dry! Such an energy saver! Absolutely perfect!
I would recommend this to a friend Rated 5 out of 5 stars
amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing washer! I have no complaints. It is big enough to do all my bedding, and it doesn’t take forever and a day.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you find the washer amazing and that it is spacious enough for all your bedding without taking too long. We appreciate your support and are glad you are satisfied with your purchase. Keith | Insignia Support
Rated 5 out of 5 stars
Nice fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Doing exactly what it’s suppose to do and fits nicely in my basement space.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the cost..it really gets my clothes clean and simple to use
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to operate. Deivery and installation waas very good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, GaryB! We're pleased to hear that you find the Insignia washer easy to operate and that the delivery and installation went smoothly. Enjoy your new washer!
- Shiela | Insignia Support
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product very efficient and aesthetically pleasing
I would recommend this to a friendRated 5 out of 5 stars
Totally Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great. All my clothes come out warm though. But that could be my hook ups. If i put it on hot it finishes warm, if i put tap cold it still comes out warm. Love it other than that small things which again can most likely be a problem with my hookups.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback. We truly appreciate your support and are glad to know that our efforts are making a positive impact. We remain committed to providing you with the best service and experience possible. Your satisfaction is important to us, and we look forward to continuing to serve you.
Keith | Insignia Support
- Pros mentioned:Price
Rated 4 out of 5 stars
You get what you paid for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The settings don't work as well as I like but overall it's a good price for what you get only wish I had more room to put bigger blankets
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Do not buy!!!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this machine 2yrs ago. Last year, i had issues and was under warranty and was repaired. Now having another issue and its not under warranty. Will cost $125 for them to come and check out, not including parts and labor, will be about the same price I purchased! I would advise you not to purchase because you may have to contact repair service every year!!! This is very upsetting that I trusted that the machine wouldn't be having issues every year or definitely not in 2yrs of purchase! Do not buy! Do not buy! Do not buy!! It's not worth your hard earned money!
No, I would not recommend this to a friend













