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Customer Ratings & Reviews

$399.99
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Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,372 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer for our daughter during a Black Friday deal for a steal. The settings were easy to toggle through. It does a pretty good job cleaning the clothes and wrings things out much better than our Maytag washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, and I haven't had any major issues at all. I would definitely recommend this product to anyone looking for a good deal on a washer/dryer combo.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MeganK, thank you so much for your positive feedback! We are thrilled to hear that you are enjoying your washer/dryer combo and that it has been working great for you. We appreciate your recommendation and are grateful for your support. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you again for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Price and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and works as expected. We are a young couple and the capacity for us works well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're pleased to hear that you're happy with the price and performance of the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. It's great to know that the capacity works well for you as a young couple. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    good washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well, the clothes come out clean and only some what damp.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Savymom

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems at all with this machine and it was a good price . I will probably get the matching dryer soon .

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    inexpensive but not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue 10 months into owning it .they did get me a new one as parts not available ..bit slow to get the replacement but once done working well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic washer does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my review for the dryer, I was searching for a basic washing machine that did not have a digital display. My mother is visually impaired and needs something that is easy to use without complex controls. This absolutely fits the bill and she is extremely happy with the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Washer has been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid washer for an affordable price. I haven't had any issues whatsoever and am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer for the price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a certain size of washer to fit in the spot. This washer works perfect. It has plenty of room to put your clothes in & it spins out so good it takes half the time to dry. We wanted a simple washer & this so far is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine!!! It has auto water level, along with water temperature selection, and push button start. It cleans extremely well and I'm very satisfied with my purchase!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but it’s loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the many washer settings and it’s working well at cleaning our clothes, but the transition to drawing in water during the cycles is really loud. A loud thump comes from the back of the washer as it draws in more water. It was so loud that I called Best Buy within the first 15 days so they could replace the machine. They said it’s just what the washer does so I’m using it like that. Thankfully, it’s in our basement so the sound is tolerable. If this were in a closet on the main floor, I’d probably return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INSIGNIA........who ever heard of it????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this is a pretty good machine. One thing I don't like about it is the fact that it makes a lot of noise when it operates. This clunk, clunk, clunk on every turn as it is washing/spinning just about drives me nuts! At LEAST it doesn't try to dance across the floor and out the door like the Hotpoint I bought 3 years ago. I'm hoping this lasts as long as my cousins has. He bought a pair of Insignia 25 years ago and STILL has them! He is the one who gave me the name. I love the way the whole top lifts up and the fact that it is so lightweight, MOST people wouldn't like that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, runs quietly and great for large loads

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Washing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was in a good condition. A couple dents that were not that bad but that is why it was such a good price. The machine itself work wonderful. My mom is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Couldn't have gotten the much washer for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes do not get tangled or wrapped around the agitator. This was my big problem with my previous whirlpool washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I am very happy with my purchase and the price and shipping thank you !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're delighted to hear that you're very happy with your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer and that it works great for you. We're also glad to know that you were satisfied with the price and shipping. Your satisfaction is important to us. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with all different types of stuff I need during the week.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're pleased to hear that the product works well for all the different tasks you need during the week. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Insignia Top Loading Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I needed to return my first one, hence it did not not work properly, the replacement has been Efficient, washes clothes extremely well and I have note experienced the issues I had with my first model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought this for myself and for my mom. Have had mine over 5 years and it’s great for the price

    I would recommend this to a friend