Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Does not always drain and spin.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine does not always drain and spin. Left with soaked clothes.
No, I would not recommend this to a friend Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have any problems with instructions. Got the correct settings, added the laundry, soap and softener and started it. The washer did exactly what it was supposed to do, no problems.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Janice! Love how smoothly everything went—from setup to wash. Sounds like it’s been a reliable addition to your laundry routine!
— Shiela | Insignia Support
Awesome washer, much bigger inside.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisier than I expected but it works great, zero complaints. Much bigger inside than I thought it would be.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great for the basic small loads
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for older people and small families. Bought for my parents who are in there 70’s and it’s working well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the performance of the machine so far.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that you're very happy with the performance of your Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We appreciate your feedback and hope it continues to meet your expectations! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
New washer very pleades
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works smoothly and easily. Very good price . Also very easy to use
I would recommend this to a friend - Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch control very easy to use. Auto lock feature is nice. Very quiet when in use. Lots of different options for all types of clothes
I would recommend this to a friend Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still works like a charm after a little over a year
I would recommend this to a friend- Pros mentioned:Price
Simple washing machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, can’t beat this one. Very simple washer but gets the job done. No fancy functions
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your candid feedback! We're thrilled that our simple washer has met your expectations and gets the job done effectively. While it may not have fancy functions, its affordability makes it a great choice. If you have any other comments or need further assistance, feel free to reach out. Your input helps us continue providing quality products! - Carl | Insignia Products
- Pros mentioned:Price
Best bang for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine great value for the price works good best bang for the buck I would buy it again good machine for a low price none of them last that long anymore anyway so why spend the big bucks
I would recommend this to a friend Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well and great space inside the washer for washing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We're delighted to hear that it meets your washing needs effectively and offers ample space for your laundry. Your insights are invaluable to potential customers looking for a reliable washer.
If you have any further comments or questions, please feel free to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Spin cycle
Excellent Customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech came out and found the problem. The parts never came in so they had to replace my washer.
I would recommend this to a friend Appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return my product due to it being cracked upon delivery. The product does work really well and it's easy to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest feedback! Sorry to hear about the delivery issue, but glad the washer itself is working well and easy to use. Hope your replacement experience was smooth!
— Shiela | Insignia Support
- Pros mentioned:Price
Price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same top loading washer was seen in other stores for $200.00 more. What a bargain
I would recommend this to a friend - Pros mentioned:Size
Fits in Mobile Home Space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and perfect small size for my manufactured home.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hunter! Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that its compact size is perfect for your manufactured home. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products|
- Pros mentioned:Size
Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact size washes very good, Francis, excellent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that its compact size and washing performance have met your expectations. Your positive experience is important to us, and we appreciate you taking the time to share it. If you have any other comments or suggestions, we'd love to hear them! Jeth | Insignia Support.
- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Washes very fast. My clothes come out looking clean.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback!
We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Great deal!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Great service. Bought last appliances at a competitor. Paid much more and didn’t get as good of service.
I would recommend this to a friend tub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.big tub, very efficient.....................................
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're pleased to hear that you're finding the large tub and efficiency to be beneficial.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with your washer! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
For the price you can’t beat it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the Insignia dryer, the washer is a fantastic bargain appliance that cleans your clothes well and has a bigger capacity than expected. We are very happy (so far) with our purchase.
I would recommend this to a friend