Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2361 reviews
(2,361 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new washer. It has so many cycles and is fairly quiet. Great buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! It’s wonderful to hear that you love your new washer and appreciate the variety of cycles it offers, along with its quiet operation. Your positive experience will certainly help others in their search for a reliable washing machine. If you have any favorite cycles or tips for getting the best results, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe I bought a lemon. I have had Geek Squad to my house over 5 times and still all the same issues. The tray leaks already replaced once and getting replaced again, the tub was warped so clothes getting stuck and ripped, already replaced and being replaced again, tray leaks , cycles take hours, water fills for over 5 -6-7 mins, loads off Balance. I’m furious!!!
No, I would not recommend this to a friend - Cons mentioned:Spin cycle
Rated 3 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not particularly impressed with the washer. It takes more than an hour to wash a small load and it is VERY loud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JReynolds, for your honest feedback. We're sorry to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer did not meet your expectations. We understand that the long wash times and noise level can be frustrating. Your feedback is important to us, and we'll make sure to pass it along to our product development team. If there's anything we can do to assist you further, please don't hesitate to reach out. We appreciate your input and hope to better serve you in the future. Ivy | Insignia Support
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and nice price.loved the delivery service.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Price is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item price is really top lets see if its good when j get it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you are pleased with the price. We hope the item meets your expectations once you receive it. Keith | Insignia Support
Rated 5 out of 5 stars
For the price you can’t beat it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the Insignia dryer, the washer is a fantastic bargain appliance that cleans your clothes well and has a bigger capacity than expected. We are very happy (so far) with our purchase.
I would recommend this to a friendRated 5 out of 5 stars
awesome, easy and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome, easy and effective awesome, easy and effective awesome, easy and effective
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good investment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very user-friendly. I like the "auto" sensor that detects how much water is needed to avoid waste. Different cycles to choose from make it a cinch to use.
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend! This set works great. Great price for the pair as well!
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I read the reviews and was apprehensive, but I have had this washer for a month now and I am so impressed. I should have known it was a great value. I've had dryer that matches this washer for a year and half now. They are both great.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
good little washer for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a nice little washer for the money: Cleans well, has 12 different settings, takes up less space but handles the same size loads, the top locks when it is in use and it is quieter. All round it's pretty good for the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy customer ! !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really nice to have a washer and dryer that doesn’t wake the Dead when running. Easy to use and they’re doing a great job on my laundry.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer,just what I was looking for.Everything washes up good.I highly recommend this washer,give it a try.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ Top-Loading Washer. We're glad to hear that it meets your expectations and that you are satisfied with the washing results. If you have any questions or need further assistance, please don't hesitate to reach out to us. Thank you for recommending our product. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer this is a great brand and well worth every dollar a year later still runs great with a family of 7
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm thrilled to hear that your dryer has been worth every dollar! It's impressive that it's still running well even after a year with a family of seven. If you have any other appliance-related questions or need further assistance, feel free to ask! - Carl | Insignia Products
Rated 5 out of 5 stars
Washing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it love it love it love it love it love it
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
First washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with our purchase, it’s our first washer in our new home
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are delighted to hear that you are happy with your purchase and that our washer is a part of your new home. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs. If you have any further comments or suggestions, please feel free to share them with us. Your input helps us to continue improving our products and services. Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer, easy to use. Got it for my grandmother and she loves it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We’re delighted to hear that you find the washer very good and easy to use. It’s wonderful to know that your grandmother loves it. If you have any further feedback or need assistance, please don’t hesitate to reach out. Enjoy your washer!
Keith | Insignia Support
- Pros mentioned:Size
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit loud during the washing cycle but compact and gets the job done.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the price and delivery was smooth!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TristenL! Thank you for your feedback! We're glad to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is working great for you. It's wonderful to know that you found it to be a good value and that the delivery process was smooth. We appreciate your support and hope you continue to enjoy using our products! |Angelica| Insignia Products|
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job very well. Im very happy with this purchase.
I would recommend this to a friend













