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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2361 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,361 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washer. It has so many cycles and is fairly quiet. Great buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! It’s wonderful to hear that you love your new washer and appreciate the variety of cycles it offers, along with its quiet operation. Your positive experience will certainly help others in their search for a reliable washing machine. If you have any favorite cycles or tips for getting the best results, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I bought a lemon. I have had Geek Squad to my house over 5 times and still all the same issues. The tray leaks already replaced once and getting replaced again, the tub was warped so clothes getting stuck and ripped, already replaced and being replaced again, tray leaks , cycles take hours, water fills for over 5 -6-7 mins, loads off Balance. I’m furious!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not particularly impressed with the washer. It takes more than an hour to wash a small load and it is VERY loud.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JReynolds, for your honest feedback. We're sorry to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer did not meet your expectations. We understand that the long wash times and noise level can be frustrating. Your feedback is important to us, and we'll make sure to pass it along to our product development team. If there's anything we can do to assist you further, please don't hesitate to reach out. We appreciate your input and hope to better serve you in the future. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and nice price.loved the delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item price is really top lets see if its good when j get it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are pleased with the price. We hope the item meets your expectations once you receive it. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    For the price you can’t beat it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Insignia dryer, the washer is a fantastic bargain appliance that cleans your clothes well and has a bigger capacity than expected. We are very happy (so far) with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome, easy and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, easy and effective awesome, easy and effective awesome, easy and effective

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very user-friendly. I like the "auto" sensor that detects how much water is needed to avoid waste. Different cycles to choose from make it a cinch to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend! This set works great. Great price for the pair as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I read the reviews and was apprehensive, but I have had this washer for a month now and I am so impressed. I should have known it was a great value. I've had dryer that matches this washer for a year and half now. They are both great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good little washer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a nice little washer for the money: Cleans well, has 12 different settings, takes up less space but handles the same size loads, the top locks when it is in use and it is quieter. All round it's pretty good for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer ! !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice to have a washer and dryer that doesn’t wake the Dead when running. Easy to use and they’re doing a great job on my laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer,just what I was looking for.Everything washes up good.I highly recommend this washer,give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer this is a great brand and well worth every dollar a year later still runs great with a family of 7

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm thrilled to hear that your dryer has been worth every dollar! It's impressive that it's still running well even after a year with a family of seven. If you have any other appliance-related questions or need further assistance, feel free to ask! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    First washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our purchase, it’s our first washer in our new home

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are delighted to hear that you are happy with your purchase and that our washer is a part of your new home. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs. If you have any further comments or suggestions, please feel free to share them with us. Your input helps us to continue improving our products and services. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, easy to use. Got it for my grandmother and she loves it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re delighted to hear that you find the washer very good and easy to use. It’s wonderful to know that your grandmother loves it. If you have any further feedback or need assistance, please don’t hesitate to reach out. Enjoy your washer!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit loud during the washing cycle but compact and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price and delivery was smooth!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TristenL! Thank you for your feedback! We're glad to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is working great for you. It's wonderful to know that you found it to be a good value and that the delivery process was smooth. We appreciate your support and hope you continue to enjoy using our products! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job very well. Im very happy with this purchase.

    I would recommend this to a friend