Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Good Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. It cleans my clothes very well and can fit a lot of clothes.
I would recommend this to a friend Great little guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little washer for my rental unit and had a great capacity for my needs.
I would recommend this to a friend- Pros mentioned:Ease of use
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item that i purchased is an excellent product. Have no issues it is non complicated to use. Thank you for my washer.
I would recommend this to a friend Insignia washer- great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and pricing, must buy and utiliE bestbuy outlet stores.
I would recommend this to a friend- Pros mentioned:Noise level
Affordable and large Capacity washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, large capacity. Very happy with this product.
I would recommend this to a friend - Pros mentioned:Price
Great product for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. This was for my rental property and the tenant loves it. Basic but very good.
I would recommend this to a friend - Pros mentioned:Size
new washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase! worth the money..just enough and right size for me and my son. Plus i love the brand!
I would recommend this to a friend Poor quality and service takes forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my unit failed within a few months of ownership. During the initial Geek Squad visit, the technician never opened the back of the unit to confirm which parts were actually defective. Despite that, I was told parts would be ordered, and it took approximately 2.5 weeks for those parts to arrive. When the Geek Squad returned—again without inspecting or opening the unit—I was not provided a repair. Instead, the parts were picked up, and I was given a phone number to call to request a replacement washer, even before the scheduled parts-replacement appointment occurred. After calling the exchange program, I was informed that the new unit would take an additional week to arrive. This means I will be without a washer for over a month. While I appreciate that a replacement is being offered, clearer communication and an accurate timeframe would have been much more helpful, especially compared to the original three-day repair estimate.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. It isnt fancy but it is easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for price. Washer works great. Perfect for small loads.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Have had it about 2 1/2 months. Super quiet machine!
I would recommend this to a friend New washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had for a week. Works winderfulky so far.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Reasonably priced and nice size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful thus far. Had for about a month. No complaints hope it keeps up being great!
I would recommend this to a friend - Pros mentioned:Price
Worth the price!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for price! Complimentary installment is even better
I would recommend this to a friend - Pros mentioned:Cleaning performance
Karen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe my clothes are cleaner. Again the ease of having them. No more trips to the laundromat. I love my new washer.
I would recommend this to a friend Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Great product! I think it gets the job done and the price point is very good I would highly recommend this brand
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We’re glad to hear that the product is performing well and offering great value for the price. It’s always rewarding to know that our brand is making a positive impression and delivering results you can count on. Your recommendation means a lot to us.
Keith | Insignia Support
- Pros mentioned:Ease of use
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Easy to operate. I like that the lid locks during operation. I like the pause button. Pause let’s me add items I forgot or dropped and missed.
I would recommend this to a friend - Pros mentioned:Size
Super large and super cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get fooled by the small 3.7 number, this washing machine is LARGE and perfect for a large family.
I would recommend this to a friend Budget washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Affordable washer if your on a budget.
I would recommend this to a friendEasy to use for large or small loads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the purchase of my Insignia washing machine. I would recommend this washer for a large or small household.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks so much! We're happy to hear you're satisfied with your washer. Great to know it’s working well for both large and small loads—perfect for any household!
— Shiela | Insignia Support