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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2361 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,361 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price for the feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial quality seems fine, with a good pricing point.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this so far so good. They have been working fine. This was for her first apartment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend more to save your time and energy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything started out good but a year after having the washing machine I started to notice there was lot of “knocking” and the tub was out of place. Dealing with customer service has been a TOTAL NIGHTMARE! The language barrier along with the wait time is insane. The additional money spent on a warranty is not worth the headache.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clothing washer. I had no knowledge of the brand name. However I trust Best Buy and keep a yearly contract with Geek Squad. This extends the warranty. Best Buy delivered and installed, this was helpful I no longer have a truck.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product, great price.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. The washer works perfectly. It washes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College Student Apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick for a college students apartment shared by 3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Washer, Great Price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is easy to use. I like how it automatically locks when it starts. Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watsher I loved I used 3 to 4 times a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Open Box Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim on the outside, large capacity on the inside. Great purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Works okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to run through one cycle and isn’t super efficient…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had to replace the first machine that did not work. The new one is fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MatthewS. We're sorry to hear that the first machine did not work, but we're glad to know that the replacement is working fine. If you have any questions or need further assistance, please feel free to reach out. We appreciate your patience and understanding. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine i only have laundry for me easy to use does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Straight to the point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economic purchase. Gets the job done without worrying about flashy gimmicks or extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, so far so good, I’ll try to update in a year to see how it’s doing then!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, TabithaJ! We're glad to hear that your Insignia™ Top-Loading Washer is working great so far. It's always nice to find a reliable appliance that offers great value! We appreciate your feedback and look forward to your update in a year—here's to many smooth laundry days ahead! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Problem Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in June of 2022. It is already giving me problems. It makes a funny knocking noise and sometimes gets stuck at the spin cycle and will not spin.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Delivery was excellent. Great communication!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stress free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes extremely well! Easy to use I’m very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WWorks great so far!!would definitely recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great product, quiet, an holds more than it looks like it can.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely am impressed with this machine. Glad I purchased it.

    I would recommend this to a friend