Customer Ratings & Reviews

Best Buy had us up and running in no time. Thank you Best Buy. I recommend this appliance for families with children and lots of laundry to do!

Exceptional product for the price. Works great and is very quiet.

I love it it's just what I was looking for it cut my washing in half

Brought for my sister birthday and she love it said very easy to use

The washer is a perfect fit for that we needed. It works very well.

I love my new washer! It works great. No more l laundromat for me!

It’s a little too small for me. I washed comforter a lot. , also it takes a long time to complete one load. Which is time taking, but other than that it’s worth the price.

I got this machine because it was affordable and had good reviews and I thought by buying new I would avoid issues that come with a used machine. Right away I noticed that things were getting stuck under the agitator and an item of clothing was destroyed this way, but at first I was able to pull them out. Then a blanket got completely stuck and it wasn't coming out without removing the agitator. I called Insignia and was told they would send a repair person out but that kept getting cancelled without anyone notifying me (so I sat there all day for nothing) or telling me the reason for cancellation. After three cancellations over three weeks (that's a long time without a washer when you have a kid and no laundromat nearby btw) and no explanation, I kept calling until someone would explain what was going on. I finally was told that it wasn't something that could be repaired and they were just going to replace the machine. So why did they keep rescheduling only to cancel? Who knows. I had to wait over another week for the delivery. So that was 4 weeks without a washer. I thought it would be fine because I was told by the guy at Insignia that this was such a rare issue, and I liked the machine otherwise. But it's two weeks after the second machine was delivered and I'm in the exact same situation. I went to go remove a load of sheets and one of my sheets was stuck under the agitator. How rare can this be if it's happened with two different machines. I never overload the machine and I select the proper settings each time. It will be almost two weeks again before the replacement machine is delivered and now I'm afraid to put anything in it because it might happen again. I was not offered compensation for my damaged items. I can't afford to keep replacing blankets and sheets and clothes, and I shouldn't even have to worry about that with a brand new machine that is supposedly designed to wash such items. I lost about $50 worth of items so far. So disappointed with this machine and customer service at both Insignia and Best Buy.

So far so good.. basic nothing fancy which is kinda what I was going for.

Cleanse Close every time. Would recommend it to everyone

So far we have been enjoying this so so much! Very reliable and affordable! The capacity is great as well, we have lots of animals and have to wash things frequently so this was perfect! We initially had issues with placing this order but Best Buy fixed th at for us and got us this product installation sooner and cheaper!

So far its definitely work the price, clothes spin very well, they come out almost dry it saves a lot of drying time. It did have a few scratches when it arrived, but I’m sure that happened during delivery

It is a very quiet washer ,even though it's quiet it washes very well.

I love my washing machine, it’s easy to use it’s helps conserve water it has a cleaning cycle and washes great

Love my washer good quality and great price love you best buy

Got delivered but i haven't set it up yet! We just got our home set up and our water and electric isnt hooked up to try it yet!

Very impressive! It’s a great machine. Like all the different cycles and water levels. Clothes come out clean and smells great .

Thank you for the two great delivery drivers that installed my washer so far no problem with the washer given the size load of it .I like it

It's pretty good. It does the job. Washes the clothes. Nothing fancy

Great quality for the price! Efficient, and quiet. I would recommend this product to anyone.