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Customer Ratings & Reviews

$399.99
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Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,372 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful Wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love! This machine is wonderful. Gets the wash extra clean and doesn't waste water! Excellent price too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Washes well , but very noise and shakes a lot.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is washing well for you. We apologize for the noise and shaking issues you're experiencing. If you need any assistance or have any questions, please don't hesitate to reach out. We appreciate your input and hope you continue to find value in your washer. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, happy with it, a little tricky to use but overall works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great! They hooked up my machine and hauled away my old one.

    I would recommend this to a friend
  • Cons mentioned:
    Lid quality

    Rated 3 out of 5 stars

    Ok overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic washer over all. It’s a little noisy, but it does the job. Hate the lid, it’s cheap and flimsy. Feels like it’s gonna break off at any moment. I would recommend it if you’re on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-quality washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works perfectly! I am very surprised that some customers left bad reviews.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SergeyF,

      Thank you for your positive feedback on our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that the machine is working perfectly for you. It's always great to know when our products meet our customers' expectations.

      We understand that experiences can vary, and we appreciate you sharing your satisfaction with us. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This bundle didn’t cost a bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The water saving option is a big plus. My clothes are clean and the washer is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Yeah, your clothes do get clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does really well at getting your clothes clean ! The only thing was, it doesnt seem like the categories are not any different. And also, I don't like that you cannot see the actions of the washer...remember how we could hold the latch and have the lid lifted and see it agitate, it doesn't let you do that, so you don't know whats going on inside.I had a hard time hooking it up, I had to purchase hoses, sink adapter, and extension cord and tape to add on an extension drainage hose...and you have to buy an Dishwasher Hose for an extension because a washing machine hose is too big.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      ​Hi,

      We had another SKU NS-TWM41WH8A for a transparent door, the agitator can be seen.

      You can contact us for laundry drain hose extension. BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the washing machine. It works well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great washer, spacious, and it has not to much set up so over all i give it 10plus stars

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do at a affordable price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a very dependable washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine was "professionally" installed by Best Buy workers but the cords have come apart twice & the washing machine jumps around sometimes to the point it will cut off & since my laundry room is outside, sometimes I won't know for hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best extraction of water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine cleans well and extracts more water than any washing machine that I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, large capacity and very cost efficient. Bought it for my mother in law and it is really great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the day!! Very quiet and responsible priced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great performance machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works very well, has a quick wash option with a separate pause and start button.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good in the price, washer works properly and size is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer fit the price. We didn’t have a lot of options size wide and this worked out well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia washing machine is very user-friendly. I've never used this brand before. I've only had it for less than a month but I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    washer review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not wash much. tried to wash a load and the machine would not spin

    No, I would not recommend this to a friend