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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,372 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    insignia washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! didn't want to spend too much. works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price we paid just a little loud but doing the job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the product good for the price and that it is performing well. We appreciate your support and will take note of your comment about the noise. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy set up. Did this all by myself and directions were very clear

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    InSignia 3.7 cubic ft washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little learning curve. Worked out my own system since auto didn't always fit my needs. All in all it did a good job cleaning at a reasonable price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly. Many options for wash, water temperature, fast,normal or heavy wash. Economical.

    I would recommend this to a friend
  • Cons mentioned:
    Lid quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Be mindful that it has a plastic lid which gives it a cheap look.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great you can’t add to much heavy cloth but definitely will buy if I need to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine; easy to use. Goes through cycles easily.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't buy, Flooded my basement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a negative star I would. After 2 months water is gushing out of bottom of washer. I think it is a manufactured defect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! The only reason I’m giving 4 stars is because it thumps very loudly at least 8 times every single load.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this washing machine if your house is not completely level, if your flooring is off at all the washer will not complete the spin cycle. And your clothes are still sopping wet. We just wasted $600 that we did not have and have to buy another washer because Best Buy and insignia don’t think there’s anything wrong with the washer, there’s something wrong with our house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. happy with it. would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Insignia washer and it work and big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Perfect product. I lov it Works great. Recommend for anyone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you love it and that it's working great for you. Your recommendation means a lot to us, and we're glad our product is meeting your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer had a great price and an amazing quality…. Top door is plastic but other than that really nice!!! Also, Basket isn’t to low to ground.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you’re pleased with the washer’s price and quality. It’s great to know that the top door being plastic doesn’t detract from your overall satisfaction and that the basket height is convenient for you. If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Purchase and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Price, speedy and professional delivery, fits my space perfectly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your wonderful feedback! We're delighted to hear that you're happy with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that the price, delivery, and fit have met your expectations. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability, Spin cycle

    Rated 1 out of 5 stars

    washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Washer has all kinds of issues and trying to have someone come out is a hassle. Washer is always having problems like making noises and leaking and not spinning out completely

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is fine and hopefully it lasts longer.It’s difficult to find a 20” or less in width for today’s washer.This washer is fitted into the narrow stairway to the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/small things make uuuggghh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great washer machine. A little noisey. Gotta get use the new sounds of it. Not happy having to pay for the hoses,, the old ones wouldve worked just fine. Install i am ok with but it would have been nice opt out of it. Part of delievery as i remember.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this dryer at all. Would recommend this product.

    I would recommend this to a friend