Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice works great ……………………………………………………………………….
I would recommend this to a friend Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good have used this washer about 6 times and works pretty good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EarnestW,
Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that it's working well for you so far.
If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Ease of use
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Delivery guy was awesome Great customer service
I would recommend this to a friend Happy Dan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent economy washer for small family. No crazy bells and whistles, but it delivers. Not that loud, except for when it takes water you can hear it from the water lines.
I would recommend this to a friend- Cons mentioned:Spin cycle
Mr.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two washers within a couple months of each other. One of them has to be exchanged due to the clunking sound when it is spin or rinse cycle.
I would recommend this to a friend - Cons mentioned:Reliability
Do not buy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst machine. Worst service. The machine does not work. It runs a load almost to the end then stops and has an error code. This is since I bought it. I called service. They came out and told me I can only wash two towels at a time, nothing else. The machine does not work. The service is nonexistant. What a waste of time and money. So sad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with our Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. I’m truly sorry to hear about the issues you’ve been facing, and I understand how frustrating it can be when a product does not meet your expectations.
The error code you mentioned is concerning, and I apologize for any inconvenience this has caused in your laundry routine. Our goal is to provide reliable products and excellent service, and it seems we fell short in your case.
I would like to help you resolve this issue. If you haven’t already, please reach out to our customer support team at 1-877-467-4289. They can assist you in troubleshooting the machine further or discuss options for repair or replacement. We appreciate your feedback and hope to make this right for you.
Thank you for your understanding, and I hope to hear from you soon.
- Pros mentioned:Cleaning performance
Nice deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer cleans well in cold water and it fits well in my laundry room
I would recommend this to a friend It’s decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent, makes some noises but overall a decent buy.
I would recommend this to a friend- Pros mentioned:Ease of use
Top-Loading Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and operate. Love the savings on the water level adjustment and automation.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer it clean great easy to use love it $$$
I would recommend this to a friendBeats Out the Expensive Machines Hands Down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an incredible machine. We bought this as a basement spare waiting for our regular washer/dryer set to be delivered and installed. (Over a month now) Our regular washer died so we were out of luck. This machine does a really great job, extremely quiet, and everything comes out smelling fresh. It works so well we are considering canceling the order and using this machine.
I would recommend this to a friend- Pros mentioned:Ease of use
Happy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy setup, great value. Recommend highly
I would recommend this to a friend Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very functional! The delivery and installation was top of the line
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We’re thrilled to hear that you find the machine functional and that the delivery and installation met your expectations.
Your satisfaction is our priority, and we strive to provide a seamless experience from purchase to installation. If you have any further questions or need assistance with your washer, please don’t hesitate to reach out to us.
Thank you for choosing Insignia!
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do a fine job of cleaning clothes. But, it's the loudest machine I've ever had. So loud it sounds like someone banging on the wall every time it changes cycles. Scares the cat.
No, I would not recommend this to a friendMy 2nd purchase from Best Buy for appliances!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were very nice and polite and were here right on time!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your continued trust in Best Buy for your appliance needs! We're delighted to hear that your experience with the delivery of your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer was positive. It's wonderful to know that our delivery team was punctual and courteous. We appreciate your feedback and look forward to serving you again soon! |Angelica| Insignia Products|
- Pros mentioned:Ease of use
Good machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install and learn how to use.
I would recommend this to a friend Insignia washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the new washer. Would recommend to others. Good value
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you're loving your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer and that it's working great for you. It's wonderful to know you'd recommend it to others and find it to be a good value. If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products|
- Pros mentioned:Cleaning performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, great product. Exactly what was needed.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I have the matching dryer and both work great!
I would recommend this to a friend - Pros mentioned:Ease of use
My laundry machine is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My close so clean whith normal washer and so easy to go laundry know
I would recommend this to a friend