Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2372 reviews
(2,372 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love any washer I love all the settings and you can pause it if you forget to put something in I definitely recommend buying this washer. The Best buy guys that delivered were very nice and knowledgeable and also the one guy was training a new employee and he was doing a great job!
I would recommend this to a friendRated 4 out of 5 stars
Top load washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good item. The price was excellent. I would recommend it to a friend.
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer way better than my last one trying to figure out how to get geek protection
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you're enjoying your new washer and that it's performing better than your last one. For Geek Protection, you can usually add it at the time of purchase or within a certain period afterward. I recommend contacting the Best Buy customer service for specific details on how to add Geek Protection to your purchase. If you need any further assistance, feel free to reach out. Enjoy your new washer! Keith | Insignia Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast quick delivering great value will be purchasing other items
I would recommend this to a friend Rated 5 out of 5 stars
Great delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery driver and his helper was very knowledgeable. They may have been here maybe twenty minutes top. But they did a good job with delivering my washer and setting everything up.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cause it was wide enough to get down my stairs, great price, holds all the clothes I need it too. Just wish the gas dryer wasn't wider than this washer.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, very quiet and I love the extra rinse feature.
I would recommend this to a friend Rated 1 out of 5 stars
NOT SMART!! SUPER STUPID! JUNK!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant wash clothes and count on this machine to finish to the end. Im almost in tears! This machine has a built in balancer. I put clothes in. Evenly. Shut lid. Turn on. It goes swoosh, swoosh, swoosh, its balancing the load before it washes, right?. Open lid. It put all my clothes to one side!! I redistribute them so they are balanced. Shut lid, turn on. Swoosh, swoosh, swoosh!! Says off balance. Open again and rebalance the clothes a second time!!! This goes on for 3 to 5 times. Then finally starts washing. I walk away. Come back 30 minutes later to find its off balance again and didnt wash my clothes!!! I rebalance. Turn on. It starts to rinse. I walk away. Come back, same thing!!! I absolutely HATE this machine. And dont put to many items in it. And even when i put 3 t shirts, pair of small womans jeans. It does the same thing. Swoosh, Swoosh, Swoosh..its balancing the 4-5 items in it. Ok. I wait. Lid clicks, the panel says off balance, open lid and thos 4 pueces are on the other side!!! So i do the rearrange again. Same thing over and over!! And the softner despenser, im not sure whats up with this either!! Leaks all the softner out before it even washes?? Im so sick and disgusted with this machine that im ready to trash it and stay far away from Insignia machines period!!! DO NOT BUY THIS MACHINE PLEASE. SAVE YOURSELF THE FRUSTRATION.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Moonbeam,
Thank you for sharing your experience with our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White. This is not the quality we expect from our products. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good Buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer! It does a super job washing my clothes!
I would recommend this to a friend Rated 5 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. Shipped fast and easy to coordinate delivery to the house.
I would recommend this to a friendRated 5 out of 5 stars
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent produce and quality. It meets the needs I was searchng for
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be of excellent quality and that it meets your needs. If you have any questions or need further assistance, feel free to reach out. Enjoy your new washer!
Rated 5 out of 5 stars
Decent machine at a good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast friendly delivery. Easy set-set up, and the washer works well. Probably won’t last 20 years, but at the price point, this will work.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and surprisingly good value. Delivery was quick too.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit perfectly in my laundry room washer space. Great value!
I would recommend this to a friend Rated 2 out of 5 stars
Insignia brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Descent washing machine but does have a smaller capacity. That does help with a tighter area though.
I would recommend this to a friendRated 4 out of 5 stars
Not Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First load of clothes my pants got stuck underneath the agitator. Has not happened since.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom is happy with it. Its nice big and deep. NICE SLIM .
I would recommend this to a friend Rated 5 out of 5 stars
Affordable and great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and works great! Easy to set up and good price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you're satisfied with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that you found it easy to set up and appreciate its quality and affordability. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in on time the person installing it was amazing very nice and personal.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I’ve had no issues! It was an excellent purchase!
I would recommend this to a friend













