Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2372 reviews
(2,372 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I didn’t expect it to be so great.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I considered this to be the best buy for my money.
I would recommend this to a friend Rated 5 out of 5 stars
working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we've had the machine for several weeks now it works well it's quiet, delivery men took it up to a second floor and hooked it up, I have no complaints at all
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. I din’t have any problems with this machine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear you're happy with its quality and performance. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
Rated 4 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it a short time but we like the washer. It has a large tub and the auto water level is a great option!
I would recommend this to a friendRated 5 out of 5 stars
Amazing Machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine with a sleek design and plenty of functions for every style of wash. From a seperate towels setting to a setting just for work out clothes.
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my family need and affordable. Will come back for our needs
I would recommend this to a friendRated 4 out of 5 stars
Simple design, easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and simple design, no bluetooth, no wifi, no answering machine attached to it :) , but it works. We'll see how long it last.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Easy and quick installation! I would buy it again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mary,
Thank you for your wonderful review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you found the installation easy and quick, and that you're happy with your purchase. Your feedback is greatly appreciated and will surely help other customers. Patricia | Insignia Support
- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
DO NOT BUY THIS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as intended for maybe a couple months; after that it's been a completely useless piece of trash. The spin cycle will only work randomly, not that it matters because it doesn't drain. Oh and if you need it repaired, good luck! As any parts are pretty non-existent or won't ever arrive. DO NOT BUY THIS. I can't warn you enough
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We value your perspective and appreciate your insights on the performance and availability of parts. Your comments are instrumental in helping us understand customer needs and improve our products. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
Washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hreat brand, i have bought a couple of appliances and they have lasted a long time without any major issues. Would recommend to anyone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cctex. Thank you for your positive review to our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We strive to provide high-quality products that withstand the test of time. We appreciate your recommendation and look forward to serving you again in the future. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer everything I expected very glad I got this
I would recommend this to a friend Rated 5 out of 5 stars
Great Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine. It is perfect for me or a small family! Cleans clothes well and is a very good washer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your positive feedback, JamesB! We're thrilled to hear that you're enjoying your Insignia washer and that it meets your needs. It's great to know that it cleans your clothes well and works perfectly for you or your family. If you have any questions or need assistance in the future, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 4 out of 5 stars
Good Budget Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Smaller than my older washer. So far good. Descent price.
I would recommend this to a friendRated 5 out of 5 stars
Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love their service i definitely recommend! I love Best Buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you love our service and would definitely recommend us. It's wonderful to know that you have had such a positive experience with Best Buy. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Rated 5 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very fast and quick delivery. Great quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you were pleased with the speed of the delivery and the quality of the product. Your satisfaction is important to us, and we are glad our service met your expectations. Keith | Insignia Support
Rated 5 out of 5 stars
Order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great check out experience their was no issues with completing my order
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Melissa, for sharing your positive experience! We're delighted to hear that your checkout process was smooth and issue-free. Your satisfaction is important to us, and we're glad to have made your purchase of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer a pleasant one. Enjoy your new washer! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and service it is great and we’ve had no trouble
I would recommend this to a friendRated 5 out of 5 stars
Great Expectations , realized
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i LOVE my washer , basket is much larger than i expected.
I would recommend this to a friendRated 5 out of 5 stars
Works so well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is working so much better than my last GE machine. The laundry feels clean after each load, which is important! I have absolutely zero complaints after one month of using the machine.
I would recommend this to a friend













