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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,372 reviews
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the purchase of my washer. Its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good working washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Good product. Would recommend this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Didn't know insignia made washer's when all their products are very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with order and delivery the delivery men were quick and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth washer. No issues as of yet. Does what its supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and works efficiently. I like that it fits large loads well.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    NOT RELIABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS ON THE 3RD OF THIS MONTH DECEMBER, AND IT IS NOT WASHING MY CLOTHES ALL OF A SUDDEN. LESS THAN A MONTH AND I HAVE A PROBLEM WITH THE MACHINE THIS IS HORRIBLE I NEED TO EXCHANGE IT OR GET MY MONEY BACK

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about your experience. We understand how frustrating it must be to have your machine stop working so soon after purchase. Please reach out to our customer service team so we can assist you with an exchange or refund. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Clothes get stuck

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a repairman come twice to replace the agitotor, clothes keep getting stuck. It washes clothes pretty well, but I would not recommend this if you dont want clothes ripped and ruined from it getting cuaght underneath the agitator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with the agitator. We appreciate your feedback and will use it to improve our products. Your satisfaction is important to us, and we're committed to addressing these concerns.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. It is a little small but perfect for 2 people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great for price and the ordering process fast and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Satisfied with Purchase. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good quality washer. The delivery was fast and tech made sure I knew how to operate it after setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Error codes are easy to read. Large load capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works great. Queen size bedspread and the blacket in one wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Loading washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was good an as advertised. Was delivered as scheduled with a phone call just before they were to arrive to make sure all was set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a little more shallow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the tub is soooo deep that I cannot reach the bottom. True, I'm only 5', but did they have to make it so deep?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer arrived on time and was hooked up and working wonders soon after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend extra money for a better one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. You get what you pay for. I haven’t had any problems so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability, Spin cycle

    Rated 1 out of 5 stars

    sabotage?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working properly after 60 days .. spin cycle weakened .. looks like the belt was shredding..

    No, I would not recommend this to a friend