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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,372 reviews
  • Rated 3 out of 5 stars

    Not dependable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had more than 1 yr and the lid hing broke and the lid lock will work off and on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing Machine is great for the price. Nice look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious tub for a famiily of four!!!! I Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery is good. I bought this for a rental property, and I have had no complaints..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget dryer and has served me well for the past few months.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Loud, but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes, but very loud machine. I can't do laundry if it needs to be quiet in the house. Couldn't afford a quieter one and needed the smaller size. GREAT service from the installers!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wash newsy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased bc our washer died. It’s a little noisy but it gets the job done nicely

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good choice. Too late now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a very small drum and is very loud when in use. The dispenser where you add your soap and softener is flimsy and doubt it last very long and as you put soap and softener in the dispenser it starts running out from the back side. Very dissatisfied with this washer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RobinV,
      Thank you for taking the time to review our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Brand new machine $50 for them to fix it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine never worked. It would never spin. Not once. I called Best Buy and they told me it would be $50 to have someone look at it 10 days after I bought it. I will be putting it on a trailer and bringing it back. I have been a long time Best Buy customer but I will be looking else where from now on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, great price, good purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Good for the price. Recommend getting the bigger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd recommend this washing machine to any one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it It cleans your clothes better than any washing machine I've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective, professional and no issues and very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and runs great. My husband loves to wash clothes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy delivery is ridiculously BAD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is Bestbuy's brand. Can't say how good or bad, but Best Buy made me wait 5 weeks for delivery, then didn't call me when they attempted delivery 3 hours earlier than the 4hr window they provided. They claimed they knocked on the door but they probably had the wrong apt. They wouldn't give me status after waiting 8hrs. Spent over 1hr calling various #s provided by BB. They FINALLY told me they didn't deliver. They lied & claimed they called & knocked on door, but didn't & canceled the delivery. They Rescheduled delivery for 7 weeks from now. Total wait time 13 weeks, if it is actually delivered. Best Buy is trash.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BbHawaiipurchases,

      Thank you for writing a review about our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White @ BestBuy . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Product
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Smooth delivery, good quality for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good for the price . Has a plastic lid but it’ll do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great just make sure that the load is balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Washes clothes well and the sensor dry is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where is my points for my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is small the washer is Loud but I like it I didn’t get any points for buying the washer know what the dryer so how do I get my points for the thousand something dollars I spent

    I would recommend this to a friend