Customer Ratings & Reviews

Nice little vacuum. Maneuvers nice. Great suction and pick up.

I bought my Shark Rotator Lift Away LA502 vacuum in November 2023. I have used it once to vacuum 4,000 sf of house that includes standard carpet, low pile rugs, hardwood, and tile floors. It has performed perfectly on all the surfaces. I’m giving the Rotator LA 502 five stars. Here are some specifics. Pro’s • Assembly is easy, you simply snap four parts together. • The entire vacuum is light weight for an upright, weighing only 12 lbs – one of the reasons I bought it. • The brush action and suction are super at pulling dirt and lint, etc. out of the carpet. I vacuumed regularly with my old Hoover upright and was amazed at how much dirt I got on my first pass with the Shark. Truly impressive. • It moves easily back and forth across the carpet. The brush system actually gives it some forward self-propelled motion which is nice. Pulling it back against that motion is easy. • The brushes turn off when the handle is put in the vertical position so there is no rug burn. • The head pivots up and down and side to side which makes it very easy to maneuver into corners and tight spaces. • The head is low enough to fit completely under the overhang of my bottom kitchen cabinets. • The cord is long enough to cover a good distance before unplugging and replugging. • The push button releases for the canister and the wand/handle are easy to use as is the one to dump out the contents of the canister. • The wand/handle is long enough when removed from the unit to easily reach the edge around a baseboard or up to an 8 ft. ceiling. The unit stays upright and does not fall over. • The power switch that selects hard floor and carpet is conveniently located, no need to do anything to the vacuum head itself. • The vacuum is not noisy like my old Hoover that required ear plugs. • The crevice and brush attachments are stored on board the unit. Con’s These are relatively minor criticisms. • The pedal that releases the body of the vacuum to tilt back is also used to release the entire canister section from the vacuum head so you can carry it around by itself. Several times I when I pushed down just to tilt the unit, it released itself entirely when I started vacuuming. That’s annoying. • When I pushed down on the pedal to tilt the unit back to vacuum, it did not tilt back from the vacuum head on its own. I had to press the pedal slightly, then put my foot on the top of the vacuum head and pull the handle back down to tilt it. The vacuum head is not heavy enough and just lifts off the floor otherwise. It’s a quirk you get used to and perhaps the price I pay for a lighter vac. At first I thought the unit was defective for not tilting. • The cord seems to get in the way more than usual. There is a small clip on the back of the handle to keep the cord raised up, but the cord constantly comes loose from it. I tried securing the cord to the clip only to discover that I could not lift the wand out of the unit because the cord was holding it down. Still looking for a good fix for this. • The vacuum head is not as wide as the old Hoover. I wish it had another two inches of width. The smaller head makes it easy to vacuum in smaller spaces, but it also means more passes over a large area. • The handle is very slightly ribbed and the way I grab it, those ribs rub my hand a bit. If I keep my thumb on the little spot for it on top of the handle, that prevents the rubbing, but it is not the way I normally grip a handle.

Needed one with strong suction try many none did the job try this one it did better

Great! This is working way better than the old hoover I had. The hard floor mode works really well. Sucks up way more dust, lint, and hair than the old one. Even pulls up piles of hair in the first swath instead of dragging it around first. Only flaw is the small-ish size of the collector.

Great suction on carpets and hardwood floors. Love this sweeper!!

Prett good vacuum. Very easy to use Not the best suction but we have multiple pets.

Best vacuum I’ve ever purchased. Well worth the money

Bought this to replace a former Shark, which I thought was broken but in the end was just stuffed, and I was able to clear it out with help from a YouTube tutorial, hard to kill these. So now I have 2, keep the new one upstairs and the old one down. They both do a great job and have great features!

Was interesting in higher quality vacuums like Miele and SEBI, but my wife liked the weight and features of this demo so we bought it. It has nice suction and nice accessories, the lift away was quite handy. 3 months later the motor head died. I called shark and they offered me a new one for $90 + tax and shipping. When I asked why it wasn't covered under warranty they said it's "normal wear and tear". Absolutely insane, we used it lightly for 3 months on hardwood floors and main motor failure is normal? Returned it and bought a Dyson, which at least has strong warranty support.

Does the work! Picks up all the dirt and dust. Easy handling!

I love this vacuum! It has picked up all the husky hair up off of the floor and on the couch. I really love how long the wand is so I can clean in the back of the dog crate. Great vacuum if you have dogs. The only thing I would change is the power cord, I wish it was a little longer.

I love it so far! It has great suction and optional power.

Works well ! It does what we need it to do. It is built well and easy to empty

Very different than the rotator from a couple years ago. But let me tell you that if you have a significant other like mine where she leaves hair all over the house, you need to get this! You will no longer need to clean the brush, the bottom piece isn't as smooth to rotate around the house as the prior version but this is still a good value!

Great Shark Vacuum cleaner clicks all the boxes for our needs

Beautiful Light weight vacuum...Love the self-cleaning roller

This is a great, lightweight product. Delivery was quick and easy. Very saticfied.

This item has great suction. My wife loves the portability.

Works greatFor all kinds of jobs hardwood carpet this thing is pretty sucky

Love this vacuum so happy to replace my dyson with it.