Customer Ratings & Reviews

That's disappointing and we understand how aggravating this can be. Reach out to Logi support and the team will surely look into the matter and come up with the best possible solution.

Thanks for sharing your experience with the Logitech Z407. We're really sorry to hear that you couldn't hear anything and had such a disappointing experience, leading to a return for a refund. We appreciate you providing this feedback.

Truly sorry to hear about your experience and we regret to know that you had to return the product. This is not what we want to deliver and we apologize for any inconvenience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!

We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

Hello, we truly appreciate your honest feedback! We are so grateful for your review. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message, I attached a link to our support page to get that issue sorted out. We apologize for the inconvenience. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech.
https://support.logi.com/hc/en-us/articles/360055951534

Hey! We hear you, and apologize that you can't control the bass level on the Logitech Z407 speakers. Your insights are valuable for us as we continuously strive to improve our offerings.

Hello customer, thank you so much for this fantastic review of the Z407 Bluetooth speaker system! If you ever have any issues with the speakers in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks, direct assistance with your issue, as well as warranty information. Thank you for being a Logitech customer!

Hi Will, we're sorry to see you're having some durability related issues with your Z407 Bluetooth Speakers. You do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that helps. -N from Logitech

Hi Broke, we're sorry to see you're having some connectivity related issues with your Z407 Bluetooth Speakers. If you're looking for gaming speakers, check out the G623 Speaker system or the G560 Gaming Speakers instead! Otherwise, you do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that helps. -N from Logitech

Hi Nate, thank you for sharing your experience with the Z407 Speakers. I'm sorry that you experienced a delay in the audio with both the 3.5mm connection and Bluetooth connection. The random pop sound could be from a few different options the main one being a power supply surge. I'm sorry that this was happening to you as well. If you are looking for a different speaker option you can look at the Z623, it offers a higher wattage output proving you with more sound. I hope that you are able to find something that works for your set up. Thank you for being a Logitech customer. Kristi from Logitech

Hello, itsjustme! I'm sorry to hear about your experience with the Z407 speakers. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to see if they have a solution. Thank you for the feedback on the power on/power off sounds! I will be passing this along. - Maggie from Logitech

Hello Matt, Very sorry to hear about the issue you're having with the Z407 Computer Speakers making popping noises. Often, the popping-sound problem can be fixed by moving electronics away from the speaker system. Cellphones are often the culprit or tablets. Simply move them away from the speakers and see if that fixes the problem. If you run your speaker system through your computer, the popping may be caused by a discordance between your computer volume and your speaker volume. If you have your computer volume set very low, you may have unwittingly turned your speakers up very high, resulting in the popping noise. Popping sometimes results from not fully plugging in your wires all the way. Check all input connections in your system to make sure everything has been fully plugged in. In the same vein, your system's wires may have aged or been damaged, which can result in a shoddy performance that leads to popping or odd noises. Popping noises for users running their speakers through their PCs may be explained by failures of their sound cards. Just like all computer components, sound cards can age or become inoperable after time, resulting in poor performance. Most computer stores sell replacement sound cards and can diagnose sound card problems. Some popping noises have to do with internal components of speakers systems that can only be fixed by those with advanced knowledge of the technology. To that end, Logitech does have a 1 year limited hardware warranty to address this issue. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech

Hello Vaden! I'm sorry to hear the audio quality on the Z407 speakers was subpar. Thank you so much for this feedback! I will definitely be passing this along. - Maggie from Logitech

Truly sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

Hello ThanksBestBuy,
I am sorry that you could not operate the Z407 PC speakers. I will record your product review and pass it on. Logitech appreciates your product review. - Leo from Logitech

Hi Nick, we're sorry to see you're unsatisfied with the performance of your Z407 Bluetooth Computer Speakers. If you haven't already, please make sure all the cables are plugged in all the way. If you've done that and are still experiencing connectivity issues, please contact our tech support at: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. Hope that helps!

Hello! I'm sorry to hear our product pictures were misleading! The Z407 can be a wireless connection to the computer but, unfortunately, we don't make any speakers that are wireless from the sub-woofer to the speakers. The speakers require power and we run the power through the sub-woofer to the speakers on all of our PC speaker sets with sub-woofers. Otherwise, the speaker sets with no sub-woofer plug into the wall or are USB powered through your computer. Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 1-year limited hardware warranty. Thank you for the review! I will definitely be passing this feedback along. - Maggie from Logitech