Customer Ratings & Reviews
- Model:
- C11CJ07201
- |
- SKU:
- 6426722
Customer reviews
Rating 4.3 out of 5 stars with 2500 reviews
(2,500 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Epson printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic printer. It’s a little loud when printing but that is not a problem.
I would recommend this to a friendRated 1 out of 5 stars
Expensive ink, no 3rd party
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt allow the use of 3rd party ink. I bought replacement ink and it didnt work. I got it replaced and it worked until Epson ran a software update and they quit working. Epson original ink can run you as much as $87. Taking the loss and going back to Canon!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great all in one printer for price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer, scanner, copier i have ever purchased and the price was reasonable.
I would recommend this to a friendRated 2 out of 5 stars
Save your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this printer on sale for $79.99 and was very pleased with that. Once it arrived I didn’t even finish unpacking it/setting it up. In my opinion it seemed to be much cheaper made than my previous HP printer (which still works great). After reading a lot of reviews I discovered that many people had issues with paper jamming and that the ink was more expensive etc. I returned this unit and bought an HP series comparable to my current HP printer. The new HP didn’t disappoint.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AppleTV, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team.
Rated 3 out of 5 stars
owner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of use is not the best getting drivers from Epson was not easy .
No, I would not recommend this to a friendRated 5 out of 5 stars
Epson printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great printer absolutely love it went back and purchase the Alexa tank
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Can be used with USB connection or Wi-Fi. Scans, prints and copies well.
I would recommend this to a friendRated 5 out of 5 stars
Online purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent online support from both manufacturers and Best Buy. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad this one will pull paper though, not like the other I bought.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 1 out of 5 stars
Good Luck!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!! Most of the time, I get a message that the paper cassette is not in correctly, or it's not connected to the internet. I've wasted more paper and ink trying to get it to print. Oh, and it also chews up the paper, so again, more wasted paper. I will say when it does print the colors are beautiful. But I just can't put up with a printer that only prints when it feels like it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MaryMN, we're sorry to hear about your disappointment with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year limited and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Rated 3 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a pain. Specifically the WiFi — updated drivers etc.
I would recommend this to a friendRated 1 out of 5 stars
Worthless. DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be one of the most infuriating and worthless printers I've used. I work remotely and have used a few printers over the years but this trash is slow, then even slower and then doesn't work. I tried to keep it up to date but that's as useless as the printer itself. Id rather use an etch a sketch than this thing. Don't buy anything Epson
No, I would not recommend this to a friendRated 3 out of 5 stars
OK for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big foot print and heavy. Terrible owner's guide, 325 pages. Price was reasonable.
No, I would not recommend this to a friendRated 5 out of 5 stars
Epson printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my colored printer. I purchased a smaller one at first and return it with no hassle.
I would recommend this to a friend- Cons mentioned:Paper tray
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Epson printer due to frustration with another brand, but after this experience, I will be going back to the other brand. I have only had this printer for 3 months, but I am disappointed by the number of issues I've had. The Epson software is antiquated and difficult to use. The paper tray is too close to the bottom of the printer and it is quite difficult to pull in and out. You loose the last 6-10 pages of blank paper because paper doesn't feed well out of the tray when it is almost empty. The ADF feeder jams sporadically. I have had 6 page documents that had to be scanned one page at a time and combined in Adobe because the document feeder would not do more than 1 page at a time. Finally, over the last few days, I've had scans on white paper that appear to have a blue background when they get to my computer. If I print the scan, the background on the page is blue. Given that I'm not finding a quick solution to this issue, I'm finally tired of dealing with this thing. If you need something that prints, this will work, but for a home office, this isn't worth the headache.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello LeighS, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 3 out of 5 stars
unsure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had this long enough to know how it will actually perform. I have already encountered issues with keeping a wifi connection so I am not sure if I will be happy with this model.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KitKat, we appreciate your time sharing your experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. If you have any questions, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team
Rated 5 out of 5 stars
BEST PRINTER EASY ON WALLET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epson are the best printers and are very easy on the wallet
I would recommend this to a friendRated 5 out of 5 stars
Great for small business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our 2nd one will buy again when this one needs replacement
I would recommend this to a friendRated 5 out of 5 stars
Anne and Xavier rock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service (Anne & Xavier) was outstanding! Product also easy and convenient.
I would recommend this to a friendRated 5 out of 5 stars
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice multi-function printer. Printer speed is good. Scan function is another plus.
I would recommend this to a friend















