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Customer Ratings & Reviews

$129.99
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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 2500 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,500 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for home business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this printer is a "No Brainer" Setup was easy and it works great for my home business.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Functional small printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Not crazy about paper tray set up. It is all a material, I think some type of plastic. I would of liked some other other materials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    copy make great copys easy to use and like it very much.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 3 out of 5 stars

    I don’t know!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mac mini was old and wouldn’t connect. I bought a new Mac mini from Best Buy and let the Geek Squad transfer data. Several trips to the store later it still wouldn’t work. They wouldn’t come to my house without charging a huge fee. I returned the Mac and still looking for a solution. I don’t know if the printer works or not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Definitely a great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing. The color comes out great on pictures like even the sun was shinning in my picture. I love that u can also print from your phone. Easy to use to connect wireless. Definitely would recommend getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time connecting the printer to my computer and the internet at home at first but after that it was good and affordable printer.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 2 out of 5 stars

    Not Up to the Task

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADF failed shortly after one year warranty expired. Now I have to manually feed all copy and scanned documents on the glass. Bought new, not remanufactured. The other continuing issue is firmware updates that cause issues with maintaining the wireless connection. Troubleshooting unsuccessful. But, wait for it...the next firmware update will correct the problem. In the mean time, each time you wish to print, and the print fails, check the connection. Reboot printer, which by the way, uses more ink to clean nozzles. Wireless connection restored. However more time and ink lost. Other than that printer works ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review and Comment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy with the exception of I only have a WiFi phone system and haven’t figured out how to get the fax to work!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer great price easy set up hope it last

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything works except the automatic document loa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans prints has a fax line, but the document Loader frequently malfunctions, rips pages. That was the reason we retired our old Epson, which worked fine, except for that issue. At least this one has a workaround where you can manually load each page onto the scanner, so that you can have multiple pages in one scan.. it’s labor intensive, but better than not being able to scan multiple pages

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love Epsons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up. Took less than an hour. Connected Windows, ChromeBook and Ipad with no problems. Only thing I forgot to do was to download the Epson ScanSmart App so first attempt at scanning didn't go well. But once app downloaded, there was no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print, print, print.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad printer at all. After going through the set-up mode and installing the print cartridges, i printed out 1 sheet of paper. All was perfect. I haven't used the scan yet but the copy mode worked fine as well. Not a bad investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. It was just what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    msm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am happy with the product. Easy to operate and install. Staff at BestBuy were very friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printer Error

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. I was able to get the printer to print a few pictures, but the next day I attempted to print from notepad and repeatedly received "Error - printing", the printer could not print you document. After attempting 5 times I thought I'd write this review. I've been a software engineer for over 30 years, so typically I know how to work with technology. I believe it may have something to do with the printer thinking it has a certain type of paper in the tray other than what I loaded. I worked with rectifying that but no go. My end assessment: Printer quality very high based on the few images I printed, but Interface leaves pitfalls you may fall in to.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RusselMcD, we're sorry to hear you're having trouble with the Epson WF-3820. Your WorkForce printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. We would like to hear more about the error messages you are encountering. Please reach out to our Advanced Support Team for assistance at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to hearing from you. Sincerely, Kevin - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one much better than the prior more expensive tank Epson, which finally gave out. It’s faster and it duplexes, which the other one didn't.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wasted dollars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great. The only problem is we didn’t need to purchase it. The Geek Squad mis-diagnosed our problem in tellingly us our old printer was defective. Ended up being our router so. We bought a printer we didn’t need $$$$

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Everything's Fine with this one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything fine. I've Faxed, printed a picture, made a copy. It does it all quickly and efficiently. I recommend this printer. Plus, I got it on sale. End of Story.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 5 out of 5 stars

    Nice home printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the printer BUT even after my agent was here to connect everything my iPhone will not recognize the printer with WiFi. So I haven’t been able to use it as planned. Nice

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Good printer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most things well. Occasional paper jams as if feeds multiple pages at once. Also I did not realize that it cannot do duplex scanning.

    I would recommend this to a friend