Customer Ratings & Reviews
- Model:
- C11CJ07201
- |
- SKU:
- 6426722
Customer reviews
Rating 4.3 out of 5 stars with 2500 reviews
(2,500 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Great for home business
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this printer is a "No Brainer" Setup was easy and it works great for my home business.
I would recommend this to a friend - Cons mentioned:Paper tray
Rated 4 out of 5 stars
Functional small printer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not crazy about paper tray set up. It is all a material, I think some type of plastic. I would of liked some other other materials.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.copy make great copys easy to use and like it very much.
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 3 out of 5 stars
I don’t know!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Mac mini was old and wouldn’t connect. I bought a new Mac mini from Best Buy and let the Geek Squad transfer data. Several trips to the store later it still wouldn’t work. They wouldn’t come to my house without charging a huge fee. I returned the Mac and still looking for a solution. I don’t know if the printer works or not.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Definitely a great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is amazing. The color comes out great on pictures like even the sun was shinning in my picture. I love that u can also print from your phone. Easy to use to connect wireless. Definitely would recommend getting one.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Nice printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time connecting the printer to my computer and the internet at home at first but after that it was good and affordable printer.
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 2 out of 5 stars
Not Up to the Task
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ADF failed shortly after one year warranty expired. Now I have to manually feed all copy and scanned documents on the glass. Bought new, not remanufactured. The other continuing issue is firmware updates that cause issues with maintaining the wireless connection. Troubleshooting unsuccessful. But, wait for it...the next firmware update will correct the problem. In the mean time, each time you wish to print, and the print fails, check the connection. Reboot printer, which by the way, uses more ink to clean nozzles. Wireless connection restored. However more time and ink lost. Other than that printer works ok.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Review and Comment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy with the exception of I only have a WiFi phone system and haven’t figured out how to get the fax to work!!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer great price easy set up hope it last
I would recommend this to a friend Rated 4 out of 5 stars
Everything works except the automatic document loa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scans prints has a fax line, but the document Loader frequently malfunctions, rips pages. That was the reason we retired our old Epson, which worked fine, except for that issue. At least this one has a workaround where you can manually load each page onto the scanner, so that you can have multiple pages in one scan.. it’s labor intensive, but better than not being able to scan multiple pages
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I Love Epsons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to set up. Took less than an hour. Connected Windows, ChromeBook and Ipad with no problems. Only thing I forgot to do was to download the Epson ScanSmart App so first attempt at scanning didn't go well. But once app downloaded, there was no problem.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Print, print, print.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad printer at all. After going through the set-up mode and installing the print cartridges, i printed out 1 sheet of paper. All was perfect. I haven't used the scan yet but the copy mode worked fine as well. Not a bad investment.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great. It was just what i needed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
msm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am happy with the product. Easy to operate and install. Staff at BestBuy were very friendly and helpful
I would recommend this to a friend - Pros mentioned:Print quality
Rated 3 out of 5 stars
Printer Error
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure. I was able to get the printer to print a few pictures, but the next day I attempted to print from notepad and repeatedly received "Error - printing", the printer could not print you document. After attempting 5 times I thought I'd write this review. I've been a software engineer for over 30 years, so typically I know how to work with technology. I believe it may have something to do with the printer thinking it has a certain type of paper in the tray other than what I loaded. I worked with rectifying that but no go. My end assessment: Printer quality very high based on the few images I printed, but Interface leaves pitfalls you may fall in to.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RusselMcD, we're sorry to hear you're having trouble with the Epson WF-3820. Your WorkForce printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. We would like to hear more about the error messages you are encountering. Please reach out to our Advanced Support Team for assistance at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to hearing from you. Sincerely, Kevin - The Epson Team.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this one much better than the prior more expensive tank Epson, which finally gave out. It’s faster and it duplexes, which the other one didn't.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wasted dollars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is great. The only problem is we didn’t need to purchase it. The Geek Squad mis-diagnosed our problem in tellingly us our old printer was defective. Ended up being our router so. We bought a printer we didn’t need $$$$
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Everything's Fine with this one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does everything fine. I've Faxed, printed a picture, made a copy. It does it all quickly and efficiently. I recommend this printer. Plus, I got it on sale. End of Story.
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 5 out of 5 stars
Nice home printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the printer BUT even after my agent was here to connect everything my iPhone will not recognize the printer with WiFi. So I haven’t been able to use it as planned. Nice
I would recommend this to a friend - Cons mentioned:Paper tray
Rated 4 out of 5 stars
Good printer for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does most things well. Occasional paper jams as if feeds multiple pages at once. Also I did not realize that it cannot do duplex scanning.
I would recommend this to a friend















