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Customer Ratings & Reviews

$129.99
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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 2495 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,495 reviews
  • Rated 2 out of 5 stars

    Bad Printer Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This,printer Used to be really good. Not anymore. This was New and kept saying Error put in new Ink. I put in New ink - NEW and it said the same thing. I put in another set of Printer cartridges - NEW. Same message came up and nothing on the printer moved or would move. I spent $80.00 on new cartridges and they didnt work on this Printer. Yes, they were the correct ones. It Sucks!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Paper tray
    Best Buy Employee

    Rated 2 out of 5 stars

    Paper continuously jams after 9 months

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fairly well for the first several months. Then at 9 months, all paper jams. Won't even print a single page without it jamming. Will be returning as I have a warrantee.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with the wifi hook up and used the USB.All is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So easy to set up a snail can do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple of weeks now and it's working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it long now, but so far meets my needs and expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on install and set up by our technicians. What happened to the TV install?

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, great great still great great work with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jeremey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed! Works great and easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Epson product that prints, copies, scans and faxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ESPON WORK-FORCE PRINTER

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE SECOND PRINTER, LIKE IT VERY MUCH WORKS GREAT, HAS A LOTS OF FEATURES THAT WORK VERY WELL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good printer. The ink is a bit too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Helping old guy with new printer”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer from Best Buy years ago died. Had to get this one in a hurry. Great in store help with questions. Then with two phone call help from home. Top drawer service!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Domestic Engineer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Epsom printer in November 2024 and June 2025 I started having problems with it. In September 2025 i was told that I have a hardware problem which means the printer is of no use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the setup was easy and working fine really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was so easy to set up and connect to my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wf pro 3820

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good effective dependable. i would purchase again if given the chance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EPSON PRINTER FOR SM BUSINESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent multipurpose printer for any small business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer, and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, easy to install, easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and got it for a great price. I would recommend it.

    I would recommend this to a friend