Customer Ratings & Reviews
- Model:
- C11CH78201
- |
- SKU:
- 6426723
Customer reviews
Rating 4.1 out of 5 stars with 127 reviews
(127 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the WorkForce Pro WF-7820 Wireless Wide-format All-in-One Inkjet Printer for its crisp print quality and ease of use. Many find the setup process to be simple, and appreciate the overall performance of the printer. However, some customers have reported experiencing paper jams.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Printer doesn’t work from Day 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a broken printer. It didn’t work from day 1. It was very frustrating!! Till now I don’t have printer!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Bos2020, we apologize for your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance. Sincerely, Sam - The Epson Team
Rated 1 out of 5 stars
Misleading Paper Size
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertising states that it prints up to 13" x 19". This printer is not able to print 12"x18".
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello StuartF, we apologize for your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Cons mentioned:Paper jam
Rated 1 out of 5 stars
Epson printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had so much trouble with this printer, it was the second one I got and still had the same issue, saying paper jam and it was brand new out the box
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Brenda, we apologize for your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer/fax/scanner/copier is so easy to use. Downloading the software and setting up the printer was easy as the machine guides you through every step. It also guides you through using each feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Epson WF-7820
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best all in one printer that I have had. I definitely would recommend it to others.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 1 out of 5 stars
Thumbs down.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strongly don’t recommend. I wish I would’ve purchased an Ecotank for regular printing instead.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Pretty disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is virtually non-existent. Maybe you'll get 10-20 pages before battery goes dead on you. Keep that AC plug handy
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Kyle, we're sorry to hear about your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance. Sincerely, Sam - The Epson Team.


















