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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 4,829 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Don't like that I have to hold down the play button for 3 seconds to get it to start but other than that annoying inconvenience it does a good job

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there attackkayak, congratulations on your new Samsung Washer. I would like to forward your design concern to our design team for future products. We are glad to be your choice and welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Darrell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was reasonably priced, has a large capacity and is quieter than my old Kenmore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, never had a problem. I love the smart features that connects with cell phone and app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, awesome job and gets my clothes nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and good machine. The price was a little elevated, but overall. good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 4 months and now the spin cycle is completely off balance . Before this problem the washer is super quiet and worked great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Felonypursuit, I see your re experiencing some concerns with your Samsung Washer and know how alarming that can be. I want to provide some helpful information to assist getting your unit working properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any further assistance, we are available via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143831400. We thank you for being a part of our Samsung community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up in my garage and works great. Love the follow me feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is definitely top tier quality. So far no issues, it’s easy to use. I love the sound it makes when you’re using it or when a load is finished it plays a tune to let you know it’s done.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ki2131, I want to congratulate you on your new Samsung Washer and thank you for taking the time to post your review. We are glad to see that you are enjoying your new machine. We welcome you to our family and thank you for your choice of Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Laundry made easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung front load washer has been amazing. We have a large family and can now have a load washed and in the dryer in under 20 minutes on the quick cycle. The washer has a great spin cycle and pulls so much water out of the clothes that the dry time has also been cut in half. Easy to use, beautiful design, and works wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine . I love it and I would not change it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 2weeks now and I just love it! It’s so much more quiet than my old one. It looks great and cleans great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer'dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 6 weeks ago. Quite happy with this washer/dryer set so far!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Mostly quiet unless in a heavy spin mode. Love that it tells you how long the wash will take.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, works well and no complaints I have had it for 1 month so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent prices. High quality products! Excellent service! Have bought a couple appliances and I will highly recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washign machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a joy to have a washing machine that doesn't dance around. It has plenty of different settings to choose from, it is stable, relatively quiet, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung Product! Not only does it look great, but performs just as well…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity. Cleans the clothes. Works great. Happy with it and it’s pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Getting it done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With new Washer being so quiet I can wash while working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer runs really good would recommend.......

    I would recommend this to a friend