Customer Ratings & Reviews
- Model:
- WF45T6000AV
- SKU:
- 6427952
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Excellent Product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thoroughly washer your clothes. Has a self cleaning feature and it lets you know when it needs to be run. Excellent priduct. Would highly recommend.
I would recommend this to a friendNew set New home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this matching set for my new home and I love them I was skeptical about a front loader but I quickly was put at ease when they got delivered
I would recommend this to a friendSo far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, quiet and does the job well, time will tell about longevity, no regrets so far.
I would recommend this to a friendSamsung the best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product it is just what I needed. The wash is perfect and the clothes come out clean.
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommended this to my wife’s friends and we are going to Best Buy right now to buy one.
I would recommend this to a friendMy Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer!! The specifications list that the drain and fill hoses are not included, however the drain hose is. For anyone looking to purchase this washer in the future, you will need to also purchase fill hoses separately. Enjoy‼️
I would recommend this to a friend- Pros mentioned:Overall performance
Do Not Buy! Leaks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer 2.5 years ago and it leaks water inside the washer drum. The clean water does not stop flowing. Once it gets about a quarter full then the washer automatically drains the water. Best Buy customer service and Samsung customer is not willing to cooperate with fixing the machine unless I pay $120 for them to come look at it plus parts and labor. Estimate of $250-$350. Also this unit runs pretty loud while it is washing. On the positive note, it does look really nice.
No, I would not recommend this to a friend Replaced my washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. I’m very pleased with my product and the service.
I would recommend this to a friendWORST SHOPPING EXPERIENCE EVER!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was hands down the worst shopping g experience ever and my recommendation would be to avoid the Bridgeton Best Buy Outlet at all costs. We picked the open box item in the show room and paid for delivery. At the first delivery attempt, the store had mistagged the item and tried delivering a stove/range instead of the washer. The store manager took 0 accountability and tried to blame the delivery drivers. When the second delivery was attempted, the washer the tried to deliver was substantially more damaged than the one we picked out on the floor l, and (more importantly) was missing some of the minor damage we had been ok with. It was a complete bait and switch and again the store manager took zero accountability and was incredibly condescending to me and my wife. On top of that, it took days to process the refund because there was no way for them to start the refund until the refused delivery was closed out at the end of the day. Hands down, this was my single worst retail experience ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent purchase for me, I would recomend this washer to anyone who asked thank you
I would recommend this to a friendChampagne Beauty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I can program it using the smart things app to monitor water usage, maintenance, etc.
I would recommend this to a friendfront washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was recent on February 9, 2024 and so far it has worked very well but I do not give it all the stars because I have felt in some washes that it makes noise. I still do not know if it is because I had a small load of clothes or if it is some damage because they I remember that it is very new but it has only happened to me once. I still have to wait a while longer
I would recommend this to a friendBrand response from Samsung
Posted .Hello NoemiM,
We recognize your observation about your washer. Let us provide the details you need.
Here is a link to help understand the noises your washer is making. Please follow the steps connected to your experience and watch the video fully.
The Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146915799) to help our team pull up your information when you message us.
Thank you.
-Kimberly
My Best Buy experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, great customer service I got everything I needed at a affordable price.
I would recommend this to a friendMakes noise like jet engine revving.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our set is 3 yrs old and washer sounds like a plane taking off when it spins. Cant fix it, not cost effective. Only solution is buy new one. 3 yrs???? For that price? I figured it would go for at least 10-15 years. We are a family of 2, has not been abused. Not sure i want to buy Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Darlene M,
It’s disappointing when a major purchase like a washer doesn’t last as long as expected. We are here to provide aid.
I have shared a Samsung link below that will provide reasons why your washing machine sounds like a jet noise.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need assistance with setting an appointment, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147341428 to help our team pull up your information.
Leo
Exceeds expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a nice washer!! Worth buying. The washing cycles are smooth & quiet. Lets you know when its ready
I would recommend this to a friendTerrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team refused to carry the washer and dryer to the basement, which is only one floor down. They claimed that the stair left railw is an obsticle for them to carry it, although the rails are not higher than mid leg level. The best buy delivery policy includes delivering the appliances to the room. However the delivery team dropped the washer and drier in my living room and left. They also called the best buy customer service who only listened to them and not to me (the customer). Their answer is to "hire somone to carry it to the basement". I regret buying appliances from best buy. And do not recommend to anyones.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the experience you had. Allow us to help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer on sale from Best Buy. One of the best purchases yet.
I would recommend this to a friendSamsung Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the washing machine! Would definitely recommend
I would recommend this to a friend- Cons mentioned:Spin cycle
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this washer and it shakes very badly during the spin cycle and is not quiet. Definitely Need something to keep it in place if you have an open laundry room. It washes great, didn’t expect the spin cycle. hopefully it doesn’t break due to the shaking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cassandra,
We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you.
I have shared a link below about the steps if the washer is shaking or making noise when spinning. Please click on all the embedded words and watch the video inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146834574, which will help our team pull up your information.
^Rainly
LathaR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Shopping for the item in store with the employee was a good experience.
I would recommend this to a friend