Customer Ratings & Reviews
- Model:
- USBBT500
- |
- SKU:
- 6428133
Customer reviews
Rating 4.6 out of 5 stars with 2074 reviews
(2,074 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product because it did not fix my issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your experience with the adapter. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Good BT adapter.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this little guy to replace my current BT USB adapter that would lose connection to my Xbox one controller even if it was within 4ft line of sight of the adapter. Got it home downloaded the drivers from Asus, inserted the adapter, installed the software, and restarted my PC. After it restarted I connected my phone, an Xbox one BT controller, then my new Xbox Series X/S controller. I had zero issues connecting the devices. I did have issues removing an old device but that is not this adapters fault, I had to install my old adapter to uninstall the old device then reinsert this adapter and do another restart. It's worked flawlessly since then. I have read that the Xbox series X/S controllers have issues with this adapter but for me it just worked. It's a good device I hope that I can get a couple of years use out of this adapter,
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this so I could use a PS5 controller on my PC without having to use a wire, does what it says it does
I would recommend this to a friend Rated 5 out of 5 stars
Asus BT500 USB Bluetooth adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the BT500 Bluetooth Adapter as a replacement for an older and lesser known chinese brand USB adapter for a desktop unit that was malfunctioning and had no recent driver update. Purchased online and the local store had the product ready for pickup within an hour. Price was comparable to a well-known "Prime" retail website. Asus documentation was complete and easy to understand. Getting the correct driver from the Asus website was quick and painless as was installation of the software. A minor issue was encountered that the driver of the previous BT adapter was interfering with the functioning of the BT500 adapter after installation - make sure you completely remove the previous adapter and drivers and do a restart before installing this product (physically installing the adapter and installing the drivers). There may be one or two rounds of restarting to complete the installation process, but I had no issue afterwards (the exception being the issue mentioned above which I had to dig it out of the Registry by uninstalling in the Windows 10 Settings/Apps menu). Have used with wireless headphones and the synch up was quick and easy. BT range has been fantanstic - it reaches from one side of the house to the other. Would highly recommend this product.
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
I can now use my BT headset on my older laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My work laptop's built-in BT 4.0 hardware renderd my nice BT headphones useless for meetings (very short range and awful audio quality that would contsantly cut in and out). The headphones always work great for calls on my phone, so it's a laptop deficiency. The Fortune 500 company I work for never does laptop refreshes and the proper wireless office-style headsets cost $100s , so I decided to try something else. With this BT 5.0 adapter, the BT headphones now work great on my laptop. Getting consistent connectivity and great range. Just disable the built-in BT hardware, plug-in the USBBT500, and re-pair.
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 4 out of 5 stars
Good For Audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great For Sound Out For Headphones Via Bluetooth. Some Headphones will be able to utilize a separate channel for a microphone as well, this will be down to the Headphones not the adapter. Also to the people using this for controllers, Bluetooth will always have latency as far as standard connections go, The Microsoft Xbox controller adapter for roughly 5% more will get you a latency free connection just like on an Xbox, but those are only compatible with Xbox one/ series controllers
I would recommend this to a friend Rated 5 out of 5 stars
Great small form factor Wi-Fi adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome adapter. The small form factor is great because it doesn’t take up a lot of space and clears other usbs plugged into the back of my computer.
I would recommend this to a friend- Pros mentioned:Bluetooth, Ease of use
Rated 5 out of 5 stars
Very Good !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, works well. Able to use wide array of Bluetooth devices,
I would recommend this to a friend Rated 5 out of 5 stars
Plug "N' Play Baby!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the first USB Bluetooth adapters I ever purchased was an AZIO 2.0 with a small blue light showing operation, and it was a bit bulkier than this one by ASUS. It still works perfectly after many years. I also have two old Di Novo keyboards that have their long stick 2.0 type USB Bluetooth adapters. In my kitchen, I have another touch screen computer that had no Bluetooth. Since I wanted to add a Microsoft Sculpt mouse to it, I purchased this ASUS adapter - it works perfectly. This ASUS 5.0 adapter is vert small - almost makes one wonder how it could work being so tiny. I just plugged it into the Windows 10 computer and it was instantly installed. Only seconds later it was paired with the new Sculpt mouse. Couldn't be happier - it works like a charm.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this on a few different computers and I love it and love the price even more
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Asus USBBT500 Bluetooth Smart Ready USB Adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought i was gonna have to buy new headphones with the wire to play my computer games but someone told me to try the ASUS USBBT500 & it actually works. Its good, no more wires for me
I would recommend this to a friend Rated 5 out of 5 stars
Connected Quickly and Easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth adapter worked flawlessly and quickly. After plugging it into the USB port, it was connected to my earbuds within seconds.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally have Bluetooth on my laptop. Works great and very easy to install
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Plug N Play simplicity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. Just plug N Play. Avoid the garbage Insignia dongle. PS4 controller connect: press and hold both PS4 + Share buttons till it starts flashing white to make discoverable for dongle.
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Excellent performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can confirm that this Bluetooth 5 adapter works perfectly when using the new Xbox series X/S controller wireless on a Windows 10 pc. I struggled with an older Bluetooth 4.1 adapter for hours and hours with no luck, popped this new one in and BOOM - everything just works, first try.
I would recommend this to a friend Rated 5 out of 5 stars
Worked great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.plugged it in and at first didn't want to connect so I went to the device characteristics clicked apply and it worked great! Using it on my custom pc that doesn't have a Wi-Fi/Bluetooth mother board.
I would recommend this to a friendRated 5 out of 5 stars
Tiny And Mighty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instant, plug in play device. I recommend pairing it with a USB extender cable to get closer to the other device for lower latency.
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Zach's Review of ASUS Bluetooth Adapter USB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While it wasn't what I needed, it still worked great!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worked great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great right out of the box. No setup. I have to have 8 more words in order to post this review.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Works over a decent distance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used in a tower PC located in a closet across the room from my desk. Works well even over that 10 foot distance.
I would recommend this to a friend






