Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Yay bluetooth.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bluetooth adapter, it does bluetooth things. I plugged it in and it worked. Didn't catch on fire.
I would recommend this to a friendsaved fitbit app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great My fitbit charge 3 would not sync up with windows 10. Even with fitbit windows 10 app but this solved the problem
I would recommend this to a friendBluetooth Smart Adapter
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great bluetooth adapter reliable for pcs that dont come with bluetooth compability
I would recommend this to a friendFills a gap in desktop connectivity.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add Bluetooth capability to a Pavilion all-in-one. This does it easily, quickly, and reliably.
I would recommend this to a friendGreat for PS5 to Desktop System!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over previous Bluetooth tech. I have it paired with a PS5 controller for my desktop system! Works Great!
I would recommend this to a friendSimple, low profile, works great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use my blue-tooth enabled hearing aids with an older computer. Bought this, plugged it in, and it works.
I would recommend this to a friendWifi Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good plug and play option for Wifi. Just plug it in to USB port and your computer will almost do the rest.
I would recommend this to a friendSimple and job done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it no need to explain. i don't want to type more but it is required.
I would recommend this to a friendAsus BT500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly Windows 10 plug and play easy to pair with cell phone beats wireless pro
I would recommend this to a friendBluetooth Solution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It solved the problem that the computer did not provide bluetooth capability.
I would recommend this to a friendSo far, so good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working so far. I trust ASUS products. Their instructions worked well plus they offer a support telephone line.
I would recommend this to a friendReally good for Wireless headset users on PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its really good but i think it is slow in respons timeing
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent turned my laptop to be compatible with my headphones that are only Bluetooth compatible
I would recommend this to a friendBluetoot Smart Ready USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and worked great. Simple to install and worked great.
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I just plugged it into my computer and it connected to my phone.
I would recommend this to a friend- Cons mentioned:Lag
Bluetooth Controller Connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with my Xbox controller. Worked ok for awhile, now there is a lag.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maverick,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. Have you tried reducing the distance between the Xbox controller and the Bluetooth Adapter?
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2105013668-0016) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Great accessory for my work computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. I needed to be able to connect my airpods to my PC so I could jettison the corded earbuds.
I would recommend this to a friendFast Connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, used for motherboard without Bluetooth connection.
I would recommend this to a friendCould be better.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this item. Tbh had to return in. I would like to leave an honest review. Even though the product wasn’t what I expected I still had excellent customer service with Best Buy. Before it was how easy they make it to pick up item. And after with the returns they also make it easy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear that you are experiencing issues . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2309034548-0001) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
No Linux support despite Asus website claiming so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An Asus website stated this adapter was supported on Linux. Not true, no drivers actually exist for that purpose. They said they would remove that statement from their website.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PatrickK,
We sincerely apologize for the delayed response, this is unfortunately due to a technical issue. We hope that your issue has been resolved, however, if you are still experiencing issues we are more than happy to help. Please note that the ASUS USB-BT500 adapter does support Lunix operating system and all drivers can be found by visiting the link below. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2105003775-0052" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/networking-iot-servers/adapters/all-series/usb-bt500/helpdesk_download?model2Name=USB-BT500