Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Great Option
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t have Bluetooth built in, this is a great option
I would recommend this to a friend- Pros mentioned:Compatibility
Plug and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ug and ay device for Win10 and Win11. I can connect my wireless earbuds, wireless headset, cast to TV, wireless
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product everything works properly and very fast
I would recommend this to a friend- Cons mentioned:Signal strength
ASUS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has it’s moments. I just get way to many disconnections while I’m playing with any controller I’m connected with. They need to upgrade the signal strength or something.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ceezuhh,
We're sorry you're having connectivity issues with the USB adapter. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2106010820-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/FAQ/1043965/
Just what i needed!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Im happy with my purchase. Does what i needed
I would recommend this to a friendhighly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it connects to everything i need it too super fast
I would recommend this to a friendYeah, it’s Bluetooth.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, responsive Bluetooth connection for my pc. Great.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product , is all I needed for my computer , it works perfectly
I would recommend this to a friendAsus Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works really well and i've been enjoying it so far
I would recommend this to a friendBluetooth Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, I had some issues with it fitting into the USB port. I am unsure if this is a manufacturing problem or what happened but it does indeed get the job done once plugged in.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew S,
It is our pleasure to hear that you are satisfied with the Bluetooth adapter overall and apologize for the problems you may have encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is our hope that the adapter continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2108018926-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
just what you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, plug & play. Bought for using wireless headphones.
I would recommend this to a friendGood bluetooth upgrade.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose. A good bluetooth upgrade from previous version.
I would recommend this to a friendWonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. A lot better than the cheaper one they sell
I would recommend this to a friendWorks great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do and have not had any issues!
I would recommend this to a friendbroke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working 3 days later..................................
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NathanJ,
We certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Should you need assistance sending the unit in for warranty service, you can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Good but not for the cost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth receiver is good and does what it is supposed to do but it is not cery cost efficient.
I would recommend this to a friendgood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine but has issues getting through my thin desk. otherwise would recommend
No, I would not recommend this to a friendBluetooth usb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I connected my Bluetooth speakers to the cpu!
I would recommend this to a friendBluetooth adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, excellent experience purchasing. Curbside
I would recommend this to a friendHigh speed data transfer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed high speed wireless data transfer. This does the trick.
I would recommend this to a friend