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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36722 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1006 Showing 20,101-20,120 of 36,722 reviews
  • Rated 5 out of 5 stars

    Solid Xbox game console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this game console as a present for my fiancé. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my xbox series x. Great performance and capabilities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for casual gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had some exclusives, but that's weighed out by the cross-platform capabilities with PC. Performs alright for the most part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I couldn't gotten it with out the 24 months.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. But sucks I could get one for the 24 months thing but not stand alone kinda fishy honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in my opinion it is the best gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful system. Games startup quickly and you can resume playing other games just by switching between the two.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steve,

      The added Quick Resume functionality of your new Xbox Series X Console is a huge perk! It's never been easier to switch between games, and we're excited to hear you've found it to be the perfect addition to your home gaming setup. We're happy to be a host for your next-generation experience! Thank you for sharing your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Console, better graphics, no exclusive games right now but they are coming 2021. Thank you Best Buy for getting my Xbox Series X...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a better Xbox one . Not really a leap in software or anything just better performance n graphics .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the one. Going to the next gen console was the right choice with the XboxX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade. The load times on this console is crazy fast a fraction of what it used to on the previous console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup was out of the box and playing in minutes. Walked into Best Buy and was out in 5 minutes after purchasing online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Xbox, extremely fast and very easy to set up. No hardware or software problems as of yet. It’s a great console!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alan,

      We are glad to hear how fast the Xbox Series X is and that it was easy to set up. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and responsive console. Never regretted upgrading from the Xbox one X to the series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox One. When playing Division 2, the improvement is obvious. Increased framerate. HDR. Super fast load times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Griff,

      We're thrilled to hear you noticed the optimized performance and graphics right off the bat! Whether it be the increased frame rate, near-instant game loading times, or simply the overall package, we're happy to hear you are enjoying your new Xbox Series X Console. Thank you for taking a few minutes to share your experience with us! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Everything you could want in a gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed online for 8 hours for this xbox,it was well worth the wait. My husband was excited that I was abe to get one. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a beast.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beast. Eveything looks great and the framerates are buttery smooth. I like the UI and game pass is a pretty good value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      The pairing of your new Xbox Series X Console and Xbox Game Pass Ultimate may just be the best duo in all of gaming. We're thrilled you've combined the two and are enjoying your next-generation gaming experience! Thank you for sharing your thoughts. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox best console. Ignore the couple exclusives, it's a better machine with better software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat new console out right now has tons of new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great system! Buying a second one for my son so we don’t have to share!!

    I would recommend this to a friend