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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36813 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1009 Showing 20,161-20,180 of 36,813 reviews
  • Rated 5 out of 5 stars

    Loving It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it's basically plug and play. Easy to set up. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great, but you can wait.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the series X, i mean come on, Great console, but still waiting on next gen games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glued to it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought myself this bc I get bored a lot. I don’t even play video games or watch tv. Now I’m glued to this thing. Probably not the best when I’m trying to get things done. But I’m obsessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid recommended, parent approved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes is incredibly easy for super busy, last minute shoppers, like me, with online ordering and store pick up. This Xbox was the perfect gift. Simple set up for parents and so much fun for the kiddos!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Woohoo! Can't wait to play!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woohoo! Can't wait to play! Excited for this since its so hard to get.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Greta addition to entertainment center

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the box lol! Very fast console load times gorgeous graphics. Can't wait for halo.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share. We are happy to hear that you are enjoying the Xbox Series X, especially the fast load times and graphics. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good hardware, takes a while to get set up well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it if you can. It's good hardware and when developers finally start dropping games optimized for the platform it's going to be amazing. One gripe. Setting up some of the streaming apps is very confusing. Xbox asked what things I wanted to install during setup, great, however at some places in the UI clicking on what looked like the Netflix app just prompted me to install it. That bit was a bit painful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and a no brainer with all the games you can get on game pass.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of next-generation gaming. We're excited to hear you have been enjoying the elevated gaming experience they host! Thank you for sharing your feedback, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox ever made!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console! very solid construction and Silent! the external drive is awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jose,

      Whether it be its optimized computing power, whisper-quiet operating noise, or even its storage capacity, we're happy to be a valued addition to your next-generation gaming setup. Thank you for sharing your experience! We're proud of the package we've put together in your new Xbox Series X Console, and thrilled you are pleased with its performance so far. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy Grandchildren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually, other than the fact that I kept waking up all night to try the "website button for X box availability" on the indicated day, I was very pleasantly surprised at the efficiency and ease of the transaction; I had been advised to have a Best Buy account prior to logging on to purchase my X box, so that also was very helpful I received frequent and clear email and text communication from BB as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is best buy if you want buy something go to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhanced games look great and run at a faster speed. Forza horizon 4 looks beautiful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear you are enjoying how fast the Xbox Series X is an its graphics. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with super fast 4k gaming. All my old games work as well as some of my 360 games. To get the 120fps you must make sure your TV supports it and has a port that says 4k 120hz to get the most out of this console. Worth the upgrade from my PS4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Belatex christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get my son away from it. At least i know where he and his buddies are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I wanted to get this Xbox since it came out finally got it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Xbox Is there anything that needs to be said? Great system

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Microsoft’s best console!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is the best console to date from Microsoft, truly love the system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love the new technology! We're proud of the package we've put together in your new Xbox Series X Console. From enhanced graphic capabilities to optimized computing power, your new setup truly has it all. We couldn't be more excited you are enjoying your time spent with it! Thank you for taking a few minutes to share your experience. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, graphics look good on 4K TV. Controller is still not the best

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X grwat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Downloads are fats and graphic are amazing. Glad I was able to get one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and its awesome features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I was looking to play lots of childhood games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series x is amazing the biggest downfall is the lack of backwards compatible good games def jam vendetta series and the midnight club games are not able to be played and the fact that even if you have a disc you still have to download the game. Also the controller could be better and 1 tb is decent amount of space.

    I would recommend this to a friend