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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36722 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1011 Showing 20,201-20,220 of 36,722 reviews
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on the new console are amazing. So glad we made this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SeriesX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buggy. Some of the “new features” don’t really work well. Help topics for certain options and settings are very vague, have to dig deep on Xbox.com to find help. Xbox Series X help is not in depth, mostly covers the One X instead. But definitely next gen and a nice speed increase.Wish there were more Series X specific games available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't upgrade yet. Unless you NEED new stuff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new consoles in general are just, meh. Design wise, it looks like a giant black brick. Ugly. It obviously keeps the same interface as Xbox One's so that's easy to deal with, transfer of data isn't to bad. The added storage first party are stupidly expensive. The SSD is faster but nothing really takes advantage of it. Games are what will make this console and right now on a 120Hz 82inch OLED TV the upgraded looks between a series X and a one X is minimal at best on nearly all games with the obvious exception being Cyberpunk 2077. The Xbox needs to have SPECIFICALLY made games for this console and until it does.. this is not worth the $499 investment unless you just want to have the new thing (which unfortunately I do).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't beat the xbox, provided you can get one. That is really the big question, how to get one. Not whether its worth it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This X-box console is a great system to play games on, such as Skyrim's aniversary edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console like the graphics. This is my first xbox im hlad i picked it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Highly recommend. Speeds and Graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about two years now. Have purchased a few for the house. Fun for all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the next gen. Only problem I’m having is my controller disconnects sometimes and I have to shut it off to reconnect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is absolutely incredible. It’s extremely fast and is absolutely silent. It 100% is worth it and I’d recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It download Super Fast. Got it when and as Promised Best Buy is my electronics place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console, I have been playing for hours and the console doesn’t heat and doesn’t make any sound. Great Next gen console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing here, super excited to snag the opportunity to purchase one, very pleased. Nope if only gpus were as easy Game on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is Xbox. Per usual.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way smoother gameplay than PS5. My personal opinion. I own both. Controllers react much more naturally. Graphics are same to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you pay for. Load times are very quick. Picture quality is great. Only negative is wish it had more memory out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RESELL!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best System ever this is only my 10th Xbox Series X !! Cant wait to resell this for 2x and make that profit! Love you Bestbuy <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best xbox console ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X offers great design, superb performance and it is very quiet. I was very impressed with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you have been impressed with the performance and features of your new Xbox Series X Console! A package truly designed for next-generation gaming, there's simply not much your new host can't do. We're thrilled you've found it to suit your needs! Thank you for taking a few minutes from your day to share your experience with the community. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and quiet. Great download and upload speed. Needs more storage for those of us with large game libraries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the console you have been looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a must have for the holiday season, the advantage over the S is 1TB vs 512 GB, a faster processor, and 4k resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to shop, got all my products where i want it.price is great.

    I would recommend this to a friend