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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36721 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1014 Showing 20,261-20,280 of 36,721 reviews
  • Rated 5 out of 5 stars

    Xbox Series X .. Makes a Christmas Merry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will. Loads fast. Good quality. Good frames. Good deal with XBOX game pass. Easy set up. Graphics are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Xbox lovers and people who want to switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Runs great and efficiently. I think it’s better than a built pc at $500. Only downfall is no launch games, really wanted Halo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monster

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a monster trust me, you can't build a pc with this spec for $500

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A slow start for a launch machine...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X suffers from having real solid launch titles and cross platform releases aren’t taking advantage of the systems power. Setup is easy as logging into your Microsoft account and downloading you previous Xbox’ data. Interface is largely the same as before. Looking forward to what first party titles will do to take advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth while investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sweet machine. It is quick and the graphics are really great on my 4K TV. Upgrading to this version is worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad it was a good investment for you! Your new Xbox Series X Console packs a serious punch, and is poised well to take on whatever the next generation of gaming can throw at it. We're happy to have you along for the ride! Thank you for taking some time to share your experience. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Tickets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited in line for a ticket to purchase this. From 4:30am to 10:00am and I was the 80th person in line too probably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of those hard to find items for a gift but Best Buy came through and it was available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect console. Runs amazingly fast. No issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool console for games and cross-platform compatability with the Xbox game passes and Microsoft computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey this console is great, awesome graphics, super quite, with the game pass ultimate I can play a lot a games (good ones)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The pairing of your new Xbox Series X Console and Xbox Game Pass Ultimate subscription may just be the best duo in all of gaming. We're excited to hear you've combined the two, and have been loving the next-generation gaming experience they provide. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and graphics son loved it. Came early and staff very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is next gen!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is so powerful, its quiet and snappy. Love the responsiveness and its new controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it! This is the best gift he could have gotten for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series x is amazingly fast, quick resume is worth the upgrade in itself. Load times are almost nonexistent compared to the xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the upgrade to the Xbox Series X and all of its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then ps5 and best price at Best Buy. The customer service was great and even got me a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost next gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Not as good as PC but a good competent step in the right direction. Familiar UI, fast SSD, great backwards compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new gen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope console and lots of perks with Microsoft. Games look great and load fast. Game pass ult is a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good graphic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphic are good good for tv god for game and movie but barley any storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster of a system than our x box one! My hubby and son love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it what can I say. I also ended up buying a ps5 but I haven’t even used it yet because I am enjoying the Xbox way too much

    I would recommend this to a friend