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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36722 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1022 Showing 20,421-20,440 of 36,722 reviews
  • Rated 5 out of 5 stars

    AMAZINGGGGG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic product OMG WOWWW. HOWWWWWWWWWWWWWEEEEEEEE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. SSD is so quick. Games look great and load fast. Quick resume is great. And gamepass is the best deal in gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Series X. We are glad you're enjoying the fast load times and quick resume feature. We hope you continue to have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must have if you been a xbox fan from day 1!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you I expect plus more! The load up time is really fast as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Xbox fans!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW the graphics on this machine is amazing! The quick return to game is amazing! Super fast load times all and all great console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console that the whole family will enjoy together. It has been very much worth the wait! Thanks best buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      We're happy to be a valued addition to your family's home gaming setup! Your new Xbox Series X Console is the perfect host for a family of gamers, built to support and amplify all types of playstyles and game experiences. We're thrilled you've found it to suit your needs! Thank you for sharing your story with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast worth every penny hard to get in the beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system! Love using it all the time!!!!!!!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love this xbox! it is a huge upgrade from what i had before and it runs so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great....but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What really has Xbox Series X going for it right now, are the games from the previous generation of systems. Xbox has a good selection of games with it's game pass feature but it's at an extra cost. It's pretty fast, and has a very great design. In a few years, once XBOX has first party games, this will be a fantastic system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Angel,

      We appreciate you taking a few minutes to share your thoughts with us. We're happy to hear you are enjoying the improved power level, next-generation design features, and backwards compatibility of your new Xbox Series X Console. While holding out for new game titles, we do recommend taking a look at the broad catalog the Xbox Game Pass Ultimate hosts, including more than 300 of the latest and hottest game titles, all of which are ready to play instantly: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best System on Earth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system by far...I have both the series X and ps5 and the xbox is hands down better....Super fast load times and amazing graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Bought for a friend over Christmas when no one could find one, Best Buy had it ready for pick up on time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alan,

      What a great friend! There's a lot to love about your new Xbox Series X Console, and plenty of features to make it the perfect gift for any style of gamer. We're happy to be a beneficial addition to your home setup! Thank you for taking a few minutes to share your story with the community. We appreciate it, and are excited to be a part of your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fast and Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new console so far! Excited to play some compatible games in the future. Much faster than my old crummy original Xbox One!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It is great to hear that you are enjoying the Xbox Series X and that it is backwards compatible. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and looks amazing. I personally don’t care for the exclusives from Sony so I preferred the aesthetic of the XBox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alejandro,

      We're thrilled you are enjoying the experience hosted by your new Xbox Series X Console, and excited you believe it stands up to the competition! We're proud of the package we've put together in your new setup, and are happy to hear you are enjoying your sessions with it. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Duh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky to get one! Did store pickup at my local store after buying online. Obviously a great machine. Graphics are fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Microsoft Exclusives.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you enjoy the limited microsoft exclusives I'd say go with a PS5 if you can fine one. The game selection is better and on technical level the performance is very similar. I've really been enjoying Forza 5 and Flight Simulator which are exclusives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox serious x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! My console of course. But my experience woth the app is perfect. I habe no complaints except the personal in tbe store not knowing inventory but id say use the app not the website just ny experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-gen launch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and use was easy. With Gamepass, you get a lot of upgraded games for the new system available to you right at launch for "free".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I can use my old controllers, play older games. I like that this is designed to be small and cooled properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox do you need more..get one and try your looking for a reason game on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wet fast start up and loading speeds. Game pass is a must. I only wish it had a bigger HD.

    I would recommend this to a friend