Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 36,771 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get the new Split Fiction game but it wasn’t compatible with my old Xbox. I upgraded to this one so I could still have a disc drive. I didn’t realize how different the color and graphics were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possibly the best Gaming Console... For now...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PS5, Gaming PC, and this the Xbox Series X. Out of all three I personally sit down on the couch and boot up the Xbox. Just casually playing the Xbox. The UI is clean and slick and ive never had any issues with the hardware. Its a perfect console. (And this is coming from a playstation fan boy who started on the OG playstation and never owned an xbox till the xbox one)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy, always reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, I travel with it nonstop and it very reliable and sturdy, wouldn’t choose any of other console with how much traveling I do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have shopped with Best Buy for over 25 years now and have always been very happy with them. They have always taken care of me very well anytime that I have ever had an issue with a product and have provided me with exceptional customer service,courtesy,and the utmost professionalism. Others have done me wrong in the past but Best Buy have always stepped up. My recent purchase of the Xbox series x is no exception. I couldn't be happier. Thanks once again Best Buy for not disappointing me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy (pun intended)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to finally buy an Xbox for my birthday was awesome! I’ve been an Xbox fan since like 2014. The staff at Best Buy were very helpful and the store looked very clean. Definitely will shop here again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    An incredible gaming console!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is an incredible gaming system. I am amazed at how beautiful the games look and I do not have a high end tv. Some games are in Dolby vision and look as good as some high end PCs. The sound quality is also excellent. When I have my head phones on I can hear distant footsteps in every direction where npcs or other players may be. The controller feels so comfortable, it literally is the best feeling controller I’ve ever had. The setup was super easy, you download the app and Xbox does the rest for you. If you already have a Microsoft account you have nothing to do besides system updates. You also can use many of your favorite streaming apps on the console as well. The design is simple but it still manages to look really good sitting alongside any of your other electronics. I am not disappointed with my purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surprise

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son bought this for his dad my husband, to show his appreciation for what he does for our family. He didn’t even want to open it. He loves it!! Been waiting to get one for a few years, he deserves it works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you pair with the Game Pass works great since they have alot to choose from. Excellent video games console, high quality, great graphics, fast, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Matched Amazon's Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually found a better price for this on Amazon so I went to my local Best Buy and they matched the price. Between this and the excellent customer service, I will always shop with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome even in 2026!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Plays even the newest games with ease. Not showing any signs of slowing down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. This is actually the 2nd unit we have had. First unit developed issues after the initial 4 years of use. Picked up another unit right away. I would recommend a storage device to go along with this.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Just buy it already

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With game pass, ultimate is hard to beat. Easily set up and it just works. I highly recommend the pro controller though

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fun and Powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Next Gen Xbox Series X console is fantastic. it’s very smooth,fast, and has incredible graphics….Quick Resume, Game Pass and Plus the Sleek Design Make this a Great Purchase

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Recommend but be aware of the credit check hit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy process. I did that loan thing with citizen one. Wasn’t as bad as I thought with the process. I already wanted the game pass so getting it for 2 years wasn’t a problem. I did read online that sometimes Microsoft does discounts on the gamepass but I wasn’t too concerned about that. If needed, I’ll just get it and let it add-on to my 2 years. Lol. And I got the Xbox within like 3-4 days; pickup at the store. One thing though. This stupid credit check dropped my credit score by 19 points. It was a bigger hit than I was expecting. Online search results, people were saying 10 points. So keep that in mind if you are looking to do that loan. It might be a big hit. 17 points with another credit bureau. Besides that, the process was easy. And I’m loving the games and console. XBOX!!! Make some rechargeable controllers! That is all =) lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: Unleashing Gaming Power: Xbox Series X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Unleashing Gaming Power: Xbox Series X Review The Xbox Series X is a remarkable gaming console that exceeds all expectations, pushing the boundaries of performance, graphics, and immersion. As a gaming enthusiast, I have had the pleasure of experiencing the power of the Xbox Series X, and I am delighted to share my thoughts in this review. From the moment you power on the console, you're greeted with seamless speed and responsiveness. The Series X boasts an impressive custom 8-core AMD Zen 2 CPU and a powerful RDNA 2 GPU, providing unparalleled performance and visual fidelity. Games load in an instant, and the quick resume feature allows you to seamlessly switch between multiple titles, enhancing the overall gaming experience. One of the standout features of the Xbox Series X is its support for 4K gaming at 60 frames per second (fps) and even up to 120 fps for compatible titles. The visuals are breathtakingly detailed, and the improved ray tracing technology adds a new level of realism, making games come to life like never before. Whether you're exploring vast open worlds or engaging in intense multiplayer battles, the console delivers smooth gameplay with remarkable clarity. The inclusion of a high-speed SSD significantly reduces loading times, ensuring minimal wait times between gameplay sessions. Combined with the console's impressive backward compatibility, the Xbox Series X allows you to enjoy a vast library of games from previous generations with enhanced performance and improved visuals. It's truly a haven for gamers who want to revisit their favorite titles or discover new adventures. The Xbox Series X also offers robust online services through Xbox Live and Xbox Game Pass. With Xbox Live, you can connect with friends, join multiplayer matches, and access a variety of entertaining apps. Xbox Game Pass, on the other hand, grants you access to a vast library of games, including new releases from Microsoft Studios on the day of launch. This subscription service provides exceptional value and ensures you always have something new to play. The console's design is sleek and minimalistic, featuring a monolithic tower-like shape that blends well with any entertainment setup. The cooling system is highly efficient, ensuring the console remains quiet even during demanding gaming sessions. The redesigned Xbox Wireless Controller offers improved ergonomics, responsive buttons, and enhanced grip, resulting in a comfortable and immersive gameplay experience. In conclusion, the Xbox Series X is a powerhouse gaming console that sets a new standard for performance and visuals. With its lightning-fast loading times, breathtaking graphics, and extensive game library, it caters to both casual and hardcore gamers alike. The inclusion of Xbox Live and Xbox Game Pass further amplifies the overall value of the console. If you're looking for the ultimate gaming experience, the Xbox Series X should be at the top of your list. It's a testament to Microsoft's commitment to pushing the boundaries of gaming technology and is truly a marvel of engineering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazinggg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend we’ve had it for a couple of months and it’s working amazing haven’t noticed any issues and overall worth the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    I highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Xbox X! It has backwards compatibility, 1 TB SSD, and I've not noticed any lag. I am relatively new to gaming and this system didn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming platform around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great platform for gaming. Kids love it! Would highly recommend it if looking for a gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Compact beast

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads quick and smooth. Like the small footprint and ease of use. Not sure why but also like the physical drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X 1TB Console Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X has been great so far. Setup was easy, everything runs smoothly. The graphics look awesome and I haven’t had any issues at all with performance. That said, the only downside and negative for me is the price. Even purchasing it on sale during Christmas, the cost still feels very high. As impressive as the console is, it’s hard to justify a gaming system being priced this high, especially for the average consumer.

    I would recommend this to a friend