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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36722 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 36,722 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I bought this and the Play station 5 and I can’t stop playing them they’re both amazing highly recommend either or

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a ps4 player but this honestly this console changed my view on the ps vs xbox debate (also own a ps5) both are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly great console dont like how the UI is the same but besides that its amazing and even better with GamePass!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today. We're thrilled you've paired them together, and have been enjoying your sessions at an elevated level! Thank you for sharing your experience with us, we appreciate it. We're glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been working perfectly since i bought it, games run smooth as butter ans theres no buffering or anything wrong so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed product. Great for playing console exclusives or as an entertainment hub for living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing new system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Fast load times, excellent graphics, I couldn't be happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console runs so smoothly, its amazing! Games now load in seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade over the last gen.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming machine. Games load fast, the system is SUPER quiet, and it's quite powerful. The controller is also super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the grandkids! they have asked for one but I didn’t think they were old enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so tuff to get during the Christmas rush. Best Buy delivered it a day earlier than expected. Always better to be early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is Better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hardware. I love Game Pass. And I love Big Phil Spencer. That is all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to be able to get a series X X-box but I was not happy to have to get a Xbox game pass for two years cause all the cool game I already own so I do not use it much but I guess I have one now they just need to come out with some cool games now for it right....Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Good but room for improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SeriesX is as advertised. I'm satisfied but 1TB not enough storage. Don't think I'll go fully digital until official extra storage isn't so pricey. And lastly, gotta ramp up the exclusives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the series x, it feels next gen. It looks absolutely amazing on my LG65CX OLED tv and can confirm it will run 4k 120hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and on time. I just walked into the store and when to the online orders to pick up the XBOX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Gen Consoles are the future!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console! I’m not all about the console wars so I have both of them! Great next-gen consoles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X console takes you to another level with the graphics and gaming experience compared to previous consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the future of gaming! Your new Xbox Series X Console packs a serious punch when it comes to optimized performance, and we're thrilled you have been enjoying your sessions on it. Thank you for taking a few minutes to share your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the xbox it's way more quiet then previous years and definitely worth the upgrade from the previous generation of consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, Thanks for sharing your review. We are glad you like how quiet your new Xbox Series X is. Best, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Solid Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome playing my library in 4K. The console is so quiet I forget that it’s on during standby. Overall, exactly what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knox Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this gaming console! Very easy to setup, the graphics are just incredible, and runs pretty quiet and cool.

    I would recommend this to a friend