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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 36,758 reviews
  • Rated 5 out of 5 stars

    Worth the wait, not sure about price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out the box, just kinda big. Luckily i have enough space on my entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, hook it up with game pass & you are done. +Quick resume +Auto HDR +Fast SSD +Smart Delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Haven’t owned a Xbox system since the 360 and I love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item and worth the purchase. hard to purchase as it sells out quick but worth the time to try and get the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The time saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made in awhile. Have a load time in a game that last 3 minutes cut down to 30 seconds is so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I was able to get one, all access was easy to sign up for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good gaming system. GAmes seem to be lacking for the full experience but what I have it is faster than the old system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where are the exclusives?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward shape/size, then again, so is the Sony PlayStation 5. It's an Xbox Series X, need anything else be said?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A way more powerful Xbox One X. Works well, not many new games out now but that will change soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. A little hard to get which is unfortunate but once you do, it’s a really awesome system if your an Xbox fan.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X and that you are an Xbox fan. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The load times are lightening quick and it's whisper quiet. I have had no issues so far. I keep it well ventilated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Xbox fan since the beginning this is a next gen console you must have at home to enjoy real life like games .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GOAT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very fortunate to luck up and pre-order this little beauty. I have the first xbox and I can't go back to the old machine

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for being a loyal Xbox supporter! We're glad that you were able to get your hands on Xbox Series X. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the ability to take advantage of the 120 GhZ from this console and its amazing. almost comparable to a PC

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are taking full advantage of your new setup's capabilities! The optimized configuration and features of your new Xbox Series X Console are truly next-generation, and have been designed to handle all of the exciting gameplay you'd expect from gaming at the highest level. We're thrilled you have found it to suit your needs! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XSX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a quiet, compact, laser-targeted games machine that should make 4K/60fps gaming the wonderful new norm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and has no issues. He plays it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a xbox fan since day one. This Xbox X makes a big difference in gaming. Would 100% recommend this item.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you as part of the long-standing Xbox Family! And, thrilled you are enjoying your new Xbox Series X Console. For those of us who have been around a while, your new system is the future we've been hoping for. We're excited to know you are enjoying the computing power and enhanced settings of your new setup! Thank you for sharing your feedback with us. We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yes love the console but needed to call to many times for update shipping info , best buy needs to do a little better ...

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was super quick! Shout out to Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console version, good version fast download the game

    I would recommend this to a friend