Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 36,759 reviews
  • Rated 5 out of 5 stars

    Power Tower.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I big upgrade from Xboxone. I can tell the differences in speed, graphics, and performance. Highly recommend for gamers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you would recommend the Xbox Series X. We hope the speed, graphics, and performance continue to impress. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming system ever created. Also Bestbuy was amazingly fast and handled the in store purchase with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My new Xbox. The graphics are the best I love the way it plays and it’s so fast amazing well worth the money I spent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, gift for my Granddaughter for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s gooooooo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 has been collecting dust. There is no way I’d switch back to PlayStation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Had issues with the power supply originally but Microsoft fixed it quickly for me. Now its working flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console! I’m glad I was able to get mine. No problems so far. I would buy another one and recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you were able to get your hands on one for yourself! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you've been enjoying the elevated gaming experience it hosts. We're excited we've earned your recommendation! And, glad you're pleased with your purchase. Thank you for sharing your thoughts, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Console at an Exceptional Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox Series X! Great Console and works just as expected! This is an amazing console at an exceptional price!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts! We are happy to hear that you are loving the Xbox Series X. We hope everything continues to run smoothly.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Game Console

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game console is an excellent buy, the game options are incredible… This is a thumbs up…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to be able to find this and buy it as it’s a gift for my son. Online ordering and in-store pick-up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to switch all content and navigate! Definitely better than PS5 lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped it would be, works great! Replaced an one x and even so was a great upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a family member and they are absolulety enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition. Checked in at curbside and they brought out my item in minutes. Super fast. Satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service when picking it up. Been playing for a week and the box is whisper quiet and so much fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its fast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, very fast...still waiting for true next gen games on the xbox side but the speed is already a major plus over my one x

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overheating issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, lightning fast but I have the PS5 as well and the Xbox overheats in our entertainment center often due to its ventilation design, but the PS5 does not. I’m not gonna buy a mew entertainment stand just for a new console to fit without overheating and I can’t put it on top due to the cats and dogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice purchase with good price from Best Buy. fast delivery and family started enjoying it after unpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, came a day early. Very easy to get with the bot protection. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ive bought in years!!!!! So fast and graphics just jump out at you

    I would recommend this to a friend