Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36723 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1080 Showing 21,581-21,600 of 36,723 reviews
  • Rated 5 out of 5 stars

    XBOX

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console Got this as a gift for a family member they loved it. I’m a PS5 person though hahah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to get Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy to get this Xbox!! Best Buy came through on this much desired game system. Christmas wishes were granted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my Xbox One S. Games look beautiful and load so much faster. Ethernet port is also faster on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from the One S. Everything is quick and snappy. The games look sharper, smoother, and more detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tried yet, it’s a Christmas gift and I was lucky to score one at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the new Xbox! The graphics and quality and gameplay is on par with a pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic piece of hardware.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, quiet as hell and blazing fast. Many much needed improvents have been made and it's a superior build.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Manager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my kids and they love it. My daughter has unit in Sacramento and this is a good way for my kids to connect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bert,

      We are so happy to hear that your kids are enjoying the Xbox Series X. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So compact and so powerful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a compact and powerful consul it's the best today I get great 4K frames per second I love this controller USB-C wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flux capacitor by microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuffs great I plugged it into my car battery and now I move at near light speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen speed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox definitely surprised me with super quick loading times and crisp game play all while being super quiet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jose,

      From optimized computing power, to near-instant load times and crisp gameplay, your new Xbox Series X Console has it all. We're thrilled to be a part of your next-generation gaming setup, and happy you've found your new system to be a beneficial addition to your setup. Thank you for sharing your experience with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beast Xbox Console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from xbox one s to xbox series X. Can't complain. So fast so amazing. This is a must buy xbox console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing new console! Currently playing on an LG Nano 65”, HDR and Dolby Atmos and 120hz really make a difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are enjoying your time with it! Your new Xbox Series X Console packs a serious punch, complete with optimized computing power and next-generation graphic capabilities. With its addition to your setup, you are more than prepared to take on the future of gaming. We're happy to be a part of your journey! Thank you for sharing your thoughts with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love X Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and my son too!!!! It's better than what any of the others games out there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this console!!! I have both the ps5 and the series but I play my Xbox more then my ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves this! If you can't find a ps5- this is a great thing to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster than the previous generation and this console is massive, so make some room for it. I’m loving this new Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Baller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, runs fast and looks good. Only thing, Treyarch still hasn’t fixed Cold War, so don’t run the risk of playing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First XBOX Iv ever owned. Great system and combined with game pass makes this system hours of fun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new xbox so i could play games specifically for xbox. It works great so far although i am more partial to playstation do i like xbox as well.

    I would recommend this to a friend